10
Authentication for Job Flow Sheets and Folders ............................................................ 422
Creating / Using Job Flow Sheet .............................................................................................................................422
Creating / Using Folder ...............................................................................................................................................424
Configuration for Authentication......................................................................................... 426
Installation Overview...................................................................................................................................................426
Enabling Authentication.............................................................................................................................................426
Changing the Default Authorization Group Settings .....................................................................................429
Creating an Authorization Group............................................................................................................................430
Configuration for IC Card Reader (Optional) ...................................................................432
Step 1 Preparations ......................................................................................................................................................432
Step 2 Logout Method Using the Smart Card ...................................................................................................433
Step 3 Registering Smart Card Information ......................................................................................................433
Configuration for Account Administration ....................................................................... 434
Step 1 Selecting an Accounting Type ...................................................................................................................434
Step 2 Registering User Information ....................................................................................................................434
User Authentication Operations........................................................................................... 436
Authenticating Login Users.......................................................................................................................................436
Changing Passcode.......................................................................................................................................................437
15 Problem Solving..................................................................................439
Troubleshooting..........................................................................................................................440
Machine Trouble......................................................................................................................... 441
Image Quality Trouble ............................................................................................................. 446
Trouble during Copying............................................................................................................ 451
Unable to Copy...............................................................................................................................................................451
The Copy Result is Not What was Expected.......................................................................................................452
Trouble during Printing ............................................................................................................ 455
Unable to Print ...............................................................................................................................................................455
The Print Result is Not What was Expected........................................................................................................456
Trouble during Faxing............................................................................................................... 458
Sending Problems..........................................................................................................................................................458
Receiving Problems.......................................................................................................................................................462
Trouble during Scanning.......................................................................................................... 468
Unable to Scan with the Machine ..........................................................................................................................468
Unable to Import Scanned Documents to the Computer ............................................................................469
Unable to Send a Scanned Document over the Network (FTP/SMB) ......................................................469
Unable to Send E-mail.................................................................................................................................................471
The Image is not What was Expected ..................................................................................................................471
Network-related Problems....................................................................................................... 473
When using SMB............................................................................................................................................................473
When using TCP/IP .......................................................................................................................................................473
CentreWare Internet Services Problems ..............................................................................................................475
E-mail Features Problems...........................................................................................................................................476
Internet/Intranet Connection Problems ..............................................................................................................476
IPv4 and IPv6 Connection Problems .....................................................................................................................478
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