Problem Solving
508
Problem Solving
15
017-714
[Cause] SSL connection to the SMTP server failed.
[Remedy] Confirm whether the SMTP server supports SSL connection. If
the server supports it, check the port number of the SMTP
server. If the error still is not resolved, contact our Customer
Support Center.
017-715
[Cause] SMTP server SSL server authentication error. The server
certificate is invalid.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can
avoid this error by setting [SMTP-SSL/TLS Communication] in
[SSL/TLS Settings] to [Disabled], however the validity of the
server cannot be warranted.
017-716
[Cause] SMTP server SSL server authentication error. It is before the
valid period of the server certificate.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can
avoid this error by setting [SMTP-SSL/TLS Communication] in
[SSL/TLS Settings] to [Disabled], however the validity of the
server cannot be warranted.
017-717
[Cause] SMTP server SSL server authentication error. The server
certificate expired.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can
avoid this error by setting [SMTP-SSL/TLS Communication]
under [SSL/TLS Settings] to [Disabled], however the validity of
the server cannot be warranted.
017-718
[Cause] SMTP server SSL server authentication error. The server name
and certificate do not match.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can
avoid this error by setting [SMTP-SSL/TLS Communication] in
[SSL/TLS Settings] to [Disabled], however the validity of the
server cannot be warranted.
017-719
[Cause] SMTP server SSL server authentication error. SSL authentication
internal error.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
017-723
[Cause] Character strings the DocuWorks Direct Print feature does not
support are used.
[Remedy] Print the file from DocuWorks Viewer via the PCL print driver.
017-725
[Cause] An error occurred while receiving a print job when the Force
Annotation is enabled.
[Remedy] Incorrect name is set for the template of the Force Annotation.
Confirm the name of the template registered in the machine.
Error Code
Cause and Remedy