15 Problem Solving
424
Problem Solving
15
The copy is
misaligned or
skewed.
The document is not loaded
correctly.
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document guides on the
document feeder are not set
in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The paper tray is not inserted
correctly.
Firmly push in the tray until it stops to set it
properly.
Refer to "Loading Paper" (P.47).
The paper guides in Tray 5
are not set in the correct
positions.
Load the paper correctly, and align the paper
guides to the paper edges.
Refer to "Loading Paper in Tray 5 (Bypass)" (P.50).
Unable to copy
with the specified
size.
The document glass or the
document cover is dirty.
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and Document
Glass" (P.82) and "Cleaning the Narrow Glass Strip and
Document Presser" (P.82).
The document is a
transparent type such as a
transparency film.
Place a white sheet of paper on top of the
document when copying.
The document is misaligned. Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document guides on the
document feeder are not set
in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document is a non-
standard size.
Specify the document size, and then copy.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document is folded. Flatten the curl and load the document
again.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document
edges are missing
on the copy.
The document is larger than
the printable area.
Adjust [Reduce/Enlarge] to copy the
document smaller.
Outputs are not
stapled.
The Finisher is not attached. The Finisher is required to staple. Install the
Finisher, or change the print option settings
to cancel stapling.
The number of pages to be
stapled exceeds the
maximum number for
stapling.
Reduce papers to be less than the maximum
number for stapling.
The maximum number of pages for stapling varies
depending on the used finisher. For more information,
refer to "Specifications" (P.604).
Symptom Cause Remedy