Error Code
543
Problem Solving
15
117-348
[Cause] The unformatted SD card used in the other machine is installed.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
118-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
118-311
[Cause] An error occurred during software processing.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-311
[Cause] An error occurred between the machine and the device connected.
[Remedy] Once IC Card Reader is connected to the machine, the machine automatically changes
the [Smart Card Link Mode] setting to [Type Password] under [Tools] > [Authentication/
Security Settings] > [Authentication] > [User Details Setup]. Change the setting as
required.
121-312
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-313
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-314
121-316
121-317
121-318
121-319
121-320
121-321
121-322
121-323
121-324
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy