Fuji Xerox DocuCentre-V 7080 User Manual

15 Problem Solving
462
Problem Solving
15
016-555
[Cause] Connection to ApeosWare Authentication Management to the database or the active
directory timed out.
[Remedy] Check whether you can connect from ApeosWare Authentication Management to the
database or the active directory.
For more information on the process, refer to the manual for ApeosWare Authentication Management.
016-556
[Cause] Connection to ApeosWare Authentication Management to the database timed out
because of an overload.
[Remedy] Because the service is overloaded, wait for a while, and then execute authentication
again.
If the error still is not resolved, check ApeosWare Authentication Management.
For more information on the process, refer to the manual for ApeosWare Authentication Management.
016-557
[Cause] Authentication Agent internal error occurred.
[Remedy] Check ApeosWare Authentication Management.
For more information on the process, refer to the manual for ApeosWare Authentication Management.
016-558
[Cause] The machine received an unknown error from ApeosWare Authentication
Management.
[Remedy] Contact our Customer Support Center.
016-559
[Cause] A remote download parameter error occurred. An invalid value is set for essential system
data.
[Remedy] Confirm the settings for essential system data.
016-560
[Cause] A communications error occurred between the machine and ApeosWare Authentication
Management (sold separately).
[Remedy] Check whether the network cable is connected, and confirm the settings of ApeosWare
Authentication Management. Also, print a Configuration Report, and if the DNS address
of the server is set to "Server Name / IP Address" for "Authentication", check whether
DNS is enabled.
016-562
[Cause] Multiple entries containing the same smart card information were found in the guest
database of Active Directory, ApeosWare Authentication Management.
[Remedy] Correct the guest database entries of Active Directory, or ApeosWare Authentication
Management or ApeosWare Authentication Agent so that they do not contain the
same smart card information.
016-564
[Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the Remote Download server. If the
error still is not resolved, contact the Customer Support Center.
016-569
[Cause] Authentication Agent error
[Remedy] Contact our Customer Support Center.
016-574
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the host
or server name of the FTP server could not be resolved when accessing the DNS server.
[Remedy] Confirm the connection to the DNS server. Check whether the FTP server name is
registered correctly on the DNS server.
016-575
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
DNS server address was not registered on the machine.
[Remedy] Specify the correct DNS server address. Or, specify the destination FTP server by using
its IP address.
Error Code Cause and Remedy

Fuji Xerox DocuCentre-V 7080 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre-V 7080
Category	All in One Printer
Language	English