15 Problem Solving
534
Problem Solving
15
062-311
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
062-328
062-329
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Try again. If the error still is not resolved, contact our Customer
Support Center.
062-330
062-345
062-357
062-360
062-362
062-371
062-380
062-386
062-389
062-393
062-395
062-396
062-397
062-398
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
062-399
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
062-790
[Cause] Copying of the scanned document is prohibited.
[Remedy] Refer to "1 Before Using the Machine" > "Legal Notice" in the User Guide.
063-210
[Cause] An error occurred in the document feeder.
[Remedy] Contact our Customer Support Center.
065-210
065-221
065-222
065-223
065-224
065-225
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
071-210
[Cause] Tray 1 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then switch off the machine
power, make sure that the touch screen is blank, and then switch on the machine power.
If the error still is not resolved, contact our Customer Support Center. You can use a tray
other than Tray 1.
071-211
[Cause] An error occurred in Tray 1.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy
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