15 Problem Solving
558
Problem Solving
15
027-706
[Cause] Unable to find the S/MIME certificate associated with the machine's e-mail address
when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail address to the machine.
027-707
[Cause] The S/MIME certificate associated with the machine's e-mail address has expired when
sending e-mail.
[Remedy] Ask the sender to issue a new S/MIME certificate, and then import the certificate to the
machine.
027-708
[Cause] The S/MIME certificate associated with the machine's e-mail address is not reliable
when sending e-mail.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
[Cause] The S/MIME certificate associated with the machine's e-mail address has been
discarded when sending e-mail.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
[Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME certificate attached.
027-711
[Cause] No S/MIME certificate can be obtained from the received e-mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/
MIME signature mail with an S/MIME certificate attached.
027-712
[Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME certificate attached.
027-713
[Cause] The received e-mail has been discarded because it may have been altered on its
transmission route.
[Remedy] Inform this error to the sender, and ask the sender to send the e-mail again.
027-714
[Cause] The received e-mail has been discarded because the address in its From field is different
from the mail address in the S/MIME signature mail.
[Remedy] Inform the sender that the mail addresses differ, and ask the sender to send the e-mail
again.
027-715
[Cause] The received S/MIME certificate has not been registered on the machine, or has not
been set for use on the machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or change settings to use the S/
MIME certificate on the machine if the S/MIME certificate has already been registered.
027-716
[Cause] The received S/MIME certificate has been discarded because the certificate was
unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME certificate attached.
027-717
[Cause] Unable to obtain SMTP server address for e-mail transmissions from the DNS server.
[Remedy] Check whether the DNS server is set correctly.
027-720
[Cause] Unable to find the server of an application interface destination.
[Remedy] Confirm the DNS server address. Or, check whether the computer on which the
application (ApeosWare Flow Service) is installed has been registered on the DNS server.
027-721
[Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow Service) is operating correctly.
027-722
[Cause] The jobs timed out during connection with an application interface destination.
[Remedy] Try processing the job flow again.
Error Code Cause and Remedy
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