Troubleshooting and tips
64 10600572101, edition 1
Error messages on the screen
This section describes the error messages generated by the BIOS Setup Utility. Error messages
displayed by the operating system or programmes are described in the relevant documentation.
CMOS Battery Bad
If the error message occurs repeatedly, then the buffer battery in the notebook is flat.
Contact your sales outlet or our hotline/help desk.
System CMOS checksum bad - Default configuration used
The system configuration information is incorrect.
► Switch the notebook off.
► Switch the notebook on.
► Enter the BIOS Setup Utility programme by pressing F2 .
► Select the entry Load Setup Defaults.
► Mark OK.
► Press the Enter key.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz
When testing the extended memory an error has resulted at the address xxxx.
► Check whether the additional memory module has been inserted correctly.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
Keyboard controller error
► Switch the notebook off with the ON/OFF switch.
► Wait 3 - 5 seconds and switch on the notebook again.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
Keyboard error
If you use an external keyboard:
► Check the connection and reboot the notebook.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
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