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Troubleshooting
Hard Drive Problems
You cannot access
your hard drive.
The setup utility is
incorrectly set for
your internal hard
drive.
Set Primary Master correctly in the BIOS.
The wrong drive
designator was used
by an application
when a bootable CD-
ROM was used to start
the notebook.
Verify drive designator used by application
is in use by the operating system. When the
operating system is booted from a CD, drive
designations are automatically adjusted.
Security is set so your
operating system
cannot be started
without a password.
Verify your password and security settings.
The hard disk drive
has crashed.
Contact Fujitsu or your local authorized
reseller for a replacement hard disk drive.
Keyboard or Mouse Problems
The built-in
keyboard does
not seem to work.
Your application has
locked out your
keyboard.
Try to use your integrated pointing device
to restart your system. If this fails, turn your
notebook off using the power/suspend/
resume button, wait 10 seconds or more,
and then turn it back on.
The NumLk key is set. Press the NumLk key to reset it.
You have installed
an external
keyboard or
mouse, and it
doesn’t work.
Your e x te r na l d e v ice is
not properly installed.
Reinstall your device.
Your operating system
is not set up with the
correct driver for that
device.
Check your device and operating system
documentation and activate the proper
driver.
Problem Possible Cause Possible Solutions
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