Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
113
How to Load
Documents
Scanner
Overview
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Troubleshooting
Error Status
■ Computer connection issues
■ Feeding issues
■ Image quality issues
■ Other
Item Findings
Operating system
(Windows)
Error message
Interface
Example: USB interface
Interface controller
Item Findings
Paper type
Main purpose of use
Date of last cleaning
Date of consumable
replacement
Operator panel
status
Item Findings
Scanner driver and
version
Interface controller
Operating system
(Windows)
Application
Example: Presto! PageManager
Scanning side(s)
Example: front, back, both
Resolution
Example: 600 dpi, 75 dpi
Image mode
Example: color, grayscale, black & white
Item Findings
Can you send the
output image and a
photo that shows
the paper condition
by e-mail or fax?
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