Fujitsu ScanSnap S1300i

When ScanSnap Manager does not operate normally
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■ Checking if ScanSnap Manager is operating normally
1. Turn the ScanSnap off then back on.
Make sure to leave at least five seconds between turning the power ON/OFF.
2. If you are using a USB hub, connect the ScanSnap to the computer
directly with a USB cable.
3. If a USB device other than the ScanSnap is connected to the computer,
disconnect it.
4. If an anti-virus software is running, disable the software temporarily.
5. If there is more than one USB port on the computer, connect the USB
cable to a different USB port.
If the problem persists, proceed to 2.
If the problem persists, proceed to 3.
If the problem persists, proceed to 4.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
If the problem persists, proceed to 5.
If the problem persists, proceed to 6.