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Gallagher C500300 - Page 12

Gallagher C500300
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5. Connect the controller to the cloud
The controller connects to the site's wired network. If the site's network is unreliable, the
Permaconn PM54 can be used to provide 4G connection to the cloud or connection to the
site's Wi-Fi.
1. Power on the controller.
2. Connect an Ethernet cable from the site's network to the controller's Ethernet port. If
using the Permaconn PM54, refer to the Permaconn Install Note for installation and
activation details.
Does the site's network use a proxy server to access the internet?
If no, continue to step 4.
If yes, you will need to supply the proxy server's hostname, port, and logon credentials
to the controller. Refer to the topic "7. Controller web browser configuration" later in this
document, to access the proxy settings.
3. Log into the SMB Configuration App and assign the controller to a site. If you have no
login details, please contact Gallagher Technical Support. Note: The SMB Configuration
App is a web-based portal and does not require you to download an app from the iOS or
Google Play Store.
Refer to the topic "6. Assign the controller to a site" later in this document.
4. Once assigned to a site, the controller will come online and connect to the cloud. An IP
address is automatically assigned to the controller via DHCP. There is no MAC address or
IP addressing required.
The controller will download the latest firmware and its default configuration from the
cloud. The download will take approximately 5 minutes. It may take longer if the download
occurs over cellular. The controller will restart after download. Configuration changes
should not be published to the controller at this time.
If the controller doesn't come online, check the site has an internet connection. Plug your
laptop into the network and test the connection.
Ensure the following ports are open on the
site's network for the controller:
Port Protocol Details
67 UDP DHCP to internal router
53 UDP DNS to internal router
123 UDP NTP to time.google.com
443 TCP SMB Cloud HTTPS