G&G IMAGE M4100 Series User Manual

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Paper jam occurred on
ADF
This prompt appears when there is
a feed jam or feed failure in
copying or scanning with the ADF.
Please remove the paper jam,
arrange well and put originals
into the ADF for scanning
again.
Note:
• If the problem remains, please contact GG IMAGE Customer Service.
14.4. Common Troubleshooting
14.4.1. Common Trouble
Trouble
Type
Fault
phenomenon
Cause
Solution
Problems
in
printing
Poor print
quality
See 14.4.2 Image Defects.
See 14.4.2 Image Defects.
Problems
in
copying
Failed to copy
The scanner is damaged.
Please contact GG IMAGE
Customer Service.
Copy Image
Abnormal
• The scanner is dirty or
defective.
• The toner cartridge is dirty or
damaged.
• Clean the scanner.
• It is suggested to replace the
original toner cartridge.
Problems
with the
Printer
The printer
does not work
• Power cord of the device is not
properly connected.
• The cable between the
computer and the printer is not
connected properly.
• Error in specifying the print
port.
• The printer is offline and User
Guide of Printer is checked.
• The printer has not recovered
from an internal error, such as a
paper jam, paper empty, etc.
• Driver program of printer is not
installed correctly.
• The LCD screen prompts error
messages.
• Ensure proper connection of the
power cord.
• Please disconnect the printer
cable and then connect it again.
• Please check printer settings of
the Windows to make sure the
printing job could be sent to the
correct port. If the computer is
equipped with several ports,
please be sure to connect the
printer to the correct port.
• Please make sure the printer is
online without any abnormality.
• Please remove errors to make
the printer return to normal.
• Please uninstall and then reinstall
the printer driver.

G&G IMAGE M4100 Series Specifications

General

Brand	G&G
Model	IMAGE M4100 Series
Category	Printer
Language	English