Personal Navigation System: Garmin C330
Matthew Kimball – Retail Sales Trainer - Simulation Exercise
Garmin C330 FG (PANEL)v1.0 5 of 16
Part2–Objectives(15minutes)
ExplainobjectivesandagendaforGarminC330Training
Theassociateswill:
1. IdentifythefeaturesoftheGarminC330
2. ListandexplaintheadvantagesoftheGarminC330.
3. Recognizeandovercomecustomerobjectionsor
apprehensionsbybeingabletoidentifythespe cific
benefitsofyou’reindividualcustomer.
Show:(OPTIONAL)PPTslide3
PPG2
PPT3
WIIFM
Ask:Whatdoyouhopetogainfromthistraining?
(HaveparticipantswriteanswersintheirPG)
Show:(OPTIONAL)PPTslide4
PPT4
ListenFor:Increasedsales,moresatisfiedandeducated
customersandclients
(Purpose,Pr ocess&Payoff)
Explain:Thisclasswasdevelopedtoprovideyouwiththe
knowledgeandtoolstoeffectivelyselltheC330.Wewillbe
reviewingtheFeaturesofthisunit,discussingthe
advantagesandfinallythebenefitstothecustomer.This
informationwillhelpyouincreaseyoursalescreating
a
satisfiedandeducatedcustomer