CartManager XD+ Owner-Operator Training and Troubleshooting Guide Page 30
Error Codes
An error code is a two-digit code that appears in the battery charge level indicator LED when there is an electrical
malfunction in the CartManager XD+.
When you turn on the keyswitch, CartManager XD+ runs through a brief diagnostic routine. If there are no electrical
malfunctions detected, the battery level indicator LED will display the remaining battery charge (example: 93%). If an
error is detected, the battery level indicator will give the number of the error (example CODE 23).
If you are having problems with CartManager XD+ and an error code displays, find the corresponding section below
and follow the instructions for diagnosing and possibly correcting the problem.
Error Code 01
This error code indicates that the CartManager XD+ diagnostics system does not detect an electrical malfunction. If
you have run through any applicable troubleshooting flowcharts earlier in this guide and continue to have problems
with CartManager XD+, contact Gatekeeper Systems Customer Support.
Error Code 11,12,13
There may be a transient electrical spike or other problem:
1. Turn the key switch off.
2. Open the hood and check for any loose or disconnected wiring.
3. Close the hood and turn the unit back on.
4. If the problem has not been resolved, contact Gatekeeper Systems Customer Service.
Error Code 14
The throttle turned forward or backwards when CartManager XD+ is turned on:
1. Turn the key switch off. Release the throttle to neutral position.
2. Wait 5 seconds and turn the keyswitch back on, making sure not to turn the throttle grips forward or backward
until CartManager XD+ is powered up.
Error Code 21, 22
Contact Gatekeeper Systems Customer Support.
Error Code 23
The throttle turned forward or backwards when CartManager XD+ is turned on:
1. Turn the key switch off. Release the throttle to neutral position.
2. Wait 5 seconds and turn the keyswitch back on, making sure not to turn the throttle grips forward or backward
until CartManager XD+ is powered up.
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