Gatekeeper GKR-2011 - Troubleshooting

18 GKR-2011 IVUS Hardware Operator’s Guide
45975 Nokes Boulevard
Suite 115
Sterling, Virginia 20166
(703) 673-3320
www.gatekeepersecurity.com R8-02092019
TROUBLESHOOTING
Failure
Cause
Corrective Action
LED Light Rails locked on.
Vehicle stopped on top of the
Dual-View Scanner for greater
than 60 seconds which causes
a time out in the GKR-1020-A.
Log out/log in to the Operator
Terminal.
No scans being collected. Environmental factors. Log out/log in to the Operator
Terminal. If the issue persists,
contact the System
Administrator
‘Water Fall’ on imagery.
Dirty window on the Dual-
View Scanner.
Clean the Dual-View Scanner
window.