Troubleshooting guide
Problem: The adhesive mount will not stay attached to the
windscreen
Solution: • Ensure windscreen is clean and free of debris,
use glass cleaner or an alcohol swab to clean.
• Ensure that the plastic film has been removed from the
adhesive pad.
• When mounting hold the bracket firmly to the windscreen
for at least 60 seconds.
Problem: The Dash Cam will not power on
Solution: • Vehicle Accessory Socket - Check the vehicle
accessory socket has power, simply plug another device
and see if it powers up (or use a test light / multimeter to
check for power).
• Dash Cam Power Cable - Check the fuse in the tip of the
accessory plug, it may need to be replaced.
• Dash Cam - Connect the Dash Cam to a computer via the
USB cable to see if it powers up.
Problem: The Dash Cam shuts down when connected to
the vehicle and the battery will not charge
Solution: • This Dash Cam does not have a battery, it has
a Super Capacitor.
• The Dash Cam will only turn on when the vehicle is
switched on.
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