Troubleshooting guide
Problem: The Dash Cam battery only lasts for a few
minutes when power is disconnected
Solution: • This Dash Cam does not have a battery, it has
a Super Capacitor.
• The Super Capacitor only holds enough power to safely
shut down the Dash Cam, securely save the last file when
power is disconnected and retain settings.
• The Dash Cam is designed to be connected to power at
all times while being used.
Problem: The Wifi does not seem to be connecting / the
Dash Cam won't connect with my phone
Solution: • Ensure WiFi is switched on in your mobile
phone settings and select your Dash Cam from the device
list.
• Make sure you have entered the correct password for the
device (12345678).
• If the device is still not connecting correctly, forget the
Dash Cam from the phone through the settings, reset the
Dash Cam, restart the mobile phone, and then try again.
• Check your phone has the latest software update and
also check the App has been updated with the latest
version.
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