Fault
Code
Hex
Name Description Repair Action
CC, CD,
CE, CF
IMC Fault IMC Fault • Reset IMC by unplugging washer for 30
seconds. Attempt to operate Drain and Spin
cycle.
• Enter Service Mode and check that fault has
cleared.
• If fault persists, or unit does not spin, replace
IMC (Inverter Machine Control).
D0 Basket Strike
Detected
Basket hit side panel. • Unbalanced issue.
D1 Phase Current Error Motor phase current
exceeds 4.5 amps for
more than 5 minutes.
• Wash load too heavy.
• Item caught between tubs.
D2 Locked Rotor Locked Rotor • Check the motor and basket is free to spin.
• Reset IMC by unplugging washer from
• 30 seconds. Attempt to operate a Drain and
Spin cycle.
• Enter Service Mode and check that fault has
cleared.
• Check harness and motor connections.
• If fault persists, or unit does not spin, replace
IMC (Inverter Machine Control).
D3 Hall Sensor Fault Issue with pulses from
the hall sensor.
• Reset IMC by unplugging washer from 30
seconds. Attempt to operate a Drain and Spin
cycle.
• Enter Service Mode and check that fault has
cleared.
• If fault persists or unit does not spin, check
hall sensor harness and module.
• If hall sensor and harness check OK, replace
IMC (Inverter Machine Control).
D4 IMC Communica-
tion Fault
Inverter failed to
receive a valid commu-
nication for 10 seconds.
• Reset control boards by unplugging the
washer for 30 seconds.
• Check the wiring between the IMC and UI
boards.
Faults CC-D4