Before you coil for service...
_ roubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Toomany suds Toomuch detergent • Measureyour detergent carefully. Uselesssoap if you have
soft water, a smaller load or a lightly soiled load.
Type of detergent • Switch to a lower sudsing detergent brand and follow
instructions on package.
Softwater • Try lessdetergent.
Water leaks Using too much detergent • Uselessdetergent. Uselesssoap if you have soft water,
in washer a smaller load or a lightly soiled load.
Fillhoses or drain hose is • Makesure hoseconnections are tight at faucets and
improperly connected rubber washers are installed. Makesure end of drain hose
iscorrectly inserted in and secured to drain facility.
Household drain may • Checkhousehold plumbing. You may need to call
be clogged a plumber.
Drain hose loose • Makesure drain hoseis fully seated in back of washer and
that the two retaining screws are fully seated.
Drain hose rubs on wall • Makesure drain hosedoes not make contact with the wall.
May cause excessivewear on the hose.
Constant water pressure • Tighten hosesat the faucets and turn the water off after
to the fill hoses at the each use.
water source • Checkcondition of the fill hoses;they should be replaced
every 5 years.
Water temperature Cooler water temperatures • New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance.
Water supply is turned off • Turn both hot and cold faucets fullyon and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are • Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Housewater heater is • Hake sure house water heater is delivering water at
not set properly 120°F-140°F(48°C-60°C).
Water pumped out before Lid lifted or cycle was put in • Resetcycle.
cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Washer pauses during This is normal • This is normal. The washer alternates between agitate and
wash or rinse cycle soak during these cycles to get your clothes cleaner with
lesswear.
Washer pauses during This isnormal • Thewasher may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
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