GEAppliances.com
OPERATION Possible Causes What To Do
Washer won_ operate Washer is unplugged • Hake sure cord is plugged securely into a working outlet.
Water supply isturned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Checkcontrols.
Lid isopen--safety feature • Closelid and reset cycle,to the beginning if necessary.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is • Checkhousecircuit breakers/fuses. Replacefuses or
tripped/blown reset breaker. Washer should have separate outlet.
Timer knob not pulled • Pulltimer knob.
Lid magnet missing • Callfor service.
Movement inside machine Shifting mechanism is • When the machine ismanually turned off, the shifter will
when shut off disengaging the motor disengage the motor before completely shutting down.
If lid is raised before the motor isdisengaged, the processwill
stop and will resume when lid is closed.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin cycle • Hake sure the spin cycle selectedmatches the load you are
selected washing.Somefabricswillfeelwetter when rinsedwith coldwater.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for usingdispenser.
• Hake sure you hove selected the FabricSoftener option.
• Pretreat stain and rewash.
Dye transfer • Sortwhites or lightly colored items from dark colors.
Grayed oryellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes Be sure to follow detergent manufacturer's directions.
Hard water • Use o water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Hake sure water heater is delivering water at
120%-140% (48°C-60°C).
Washer is overloaded • Select load size to match clothes load.
Detergent is not • Add detergent before you load items.
dissolving
Dye transfer • Sort clothes by color. Iffabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • Ifyou do not dry your clothes with a clothes dryer, your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent before you load items.
• Trya liquid detergent.
• Usewarmer water temperature.
Overloading • Load clothes loosely in the washer basket. Adjust load size
based on items sizeand materials.
• Hake sure load sizeselected matches clothes load size.
Incorrect use offabric
softener
• Checkfabric softener package for instructions
and follow directions for using dispenser.
• Hake sure you have selected the FabricSoftener option.
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