GE GTWS8650DWS - Backsplash Assembly Service Procedures; Backsplash Removal and Board Access

WATER Possible Causes What To Do
Short spray and delay  /LGZDVRSHQHGDQGFORVHG 7KLVLVQRUPDO6HHFUNCTIONALITY CHECK in the Safety
after pushing the Start EHWZHHQF\FOHVHOHFWLRQDQG Instructions section.
button VWDUW
Water level seems low  7KLVLVQRUPDO  :DWHUPD\QRWFRYHUWKHWRSOHYHORIWKHFORWKHV  
This is normal for this high efficiency washer.
Banging sound during  'UDLQVWDQGSLSHLVWRRORZ  7KHGUDLQKRVHPXVWH[FHHGµKHLJKWDWVRPHSRLQWEHWZHHQ
drain the washer back and the drain pipe.
Too many suds 6RIWZDWHU  7U\OHVVGHWHUJHQW
 7RRPXFKGHWHUJHQW  0HDVXUH\RXUGHWHUJHQWFDUHIXOO\8VHOHVVVRDSLI\RXKDYH
soft water, a smaller load or a lightly soiled load.
7\SHRIGHWHUJHQW  6ZLWFKWR+( detergent.
Water leaks 7\SHRIGHWHUJHQW  6ZLWFKWR+( detergent.
 8VLQJWRRPXFKGHWHUJHQW  8VHOHVVGHWHUJHQW8VHOHVVVRDSLI\RXKDYHVRIWZDWHU
LQZDVKHU a smaller load or a lightly soiled load.
)LOOKRVHVRUGUDLQKRVHLV  0DNHVXUHKRVHFRQQHFWLRQVDUHWLJKWDWIDXFHWVDQG
LPSURSHUO\FRQQHFWHG rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
+RXVHKROGGUDLQPD\  &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
EHFORJJHG a plumber.
'UDLQKRVHUXEVRQZDOO 0DNHVXUHGUDLQKRVHGRHVQRWPDNHFRQWDFWZLWKWKHZDOO 
May cause excessive wear on the hose.
&RQVWDQWZDWHUSUHVVXUH  7LJKWHQKRVHVDWWKHIDXFHWVDQGWXUQWKHZDWHURIIDIWHUHDFKXVH
WRWKHILOOKRVHVDWWKH  &KHFNFRQGLWLRQRIWKHILOOKRVHVWKH\VKRXOGEHUHSODFHG
ZDWHUVRXUFH
every 5 years.
Water temperature &RROHUZDWHUWHPSHUDWXUHV  1HZODXQGU\GHWHUJHQWVKDYHEHHQIRUPXODWHGWRZRUN
seems incorrect SURYLGHLPSURYHGHQHUJ\ with cooler water temperatures without affecting wash
HIILFLHQF\ performance.
:DWHUVXSSO\LVWXUQHGRII  7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQDQGPDNHVXUHKRVHV
RULPSURSHUO\FRQQHFWHG are connected to correct faucets. NOTE: Water valves are marked
“H” and “C” and internal valve screens are color coded.
:DWHUYDOYHVFUHHQVDUH  7XUQRIIWKHZDWHUVRXUFHDQGUHPRYHWKHZDWHUFRQQHFWLRQ
VWRSSHGXS hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
&RRO&ROG:DWHUZKHQ 7KLVLVQRUPDO3HUIHF7HPSVHQVHVZDWHUWHPSHUDWXUHDQG 
VHOHFWLQJ+RW optimizes for best results. Cold water is added periodically
when hot is selected.
+RXVHZDWHUKHDWHULV  0DNHVXUHKRXVHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
QRWVHWSURSHUO\ 120°F–140°F (48°C–60°C).
Water pumped out before /LGOLIWHGRUF\FOHZDVSXWLQ  5HVHWF\FOH
cycle is complete SDXVHIRURYHUKRXUV
Water won’t drain 'UDLQKRVHLVNLQNHGRU  6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRWVLWWLQJRQLW
LPSURSHUO\FRQQHFWHG  7RSRIGUDLQRXWOHWVKRXOGEHOHVVWKDQIWP
above floor.
Washer pauses at the  7KLVLVQRUPDO  7KHZDVKHULVVHQVLQJWKHORDG
beginning of cycles
Washer pauses during  7KH$XWR6RDN2SWLRQ  7KLVLVQRUPDO7KHZDVKHUDOWHUQDWHVEHWZHHQDJLWDWHDQG
wash cycle ZDVFKRVHQ soak during these cycles to get your clothes cleaner with
less wear.
Washer pauses during 7KLVLVQRUPDO  7KHZDVKHUPD\SDXVHGXULQJWKHVSLQF\FOHWRUHPRYH
spin cycle soapy water more efficiently.
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit
GEAppliances.com. You may not need to call for service.
Before you call for service…
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