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GE HTW240ASK_WW

GE HTW240ASK_WW
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GE Appliances
Louisville, Kentucky 40225
31-9254
Technical Service Guide
May 2016
GE Appliances
GE 27" Top Load Washer
HTW200ASK_WW
MTW200AMK_WW
GTW220ACK_WW
HTW240ASK_WW
GTW330ASK_WW
GTW460ASJ_WW
GTW485ASJ_WW
GTW485ASJ_WS
GTW490ACJ_WW
GTW490ACJ_WS
GTW680BSJ_WS
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GE HTW240ASK_WW Specifications

General IconGeneral
BrandGE
ModelHTW240ASK_WW
CategoryWasher
LanguageEnglish

Summary

Safety Information

Important Safety Notice

General safety warning regarding proper use of service guide information.

Grounding Device Reconnection

Instruction to properly reattach grounding devices after service.

Safety Requirements for Service

Personal Protective Equipment (PPE)

Required safety gear for GE factory service employees during repairs.

LockoutTagout (LOTO) Procedure

Six-step procedure for safely isolating the appliance before disassembly.

Control Panel Features and Operation

Control Buttons and Display Functions

Explains the function of buttons like Power, Start/Pause and display indicators.

Cycle Status and Feature Light Indicators

Describes the meaning of cycle status lights and feature status indicators.

Wash Cycle Selection Guide

Matching Items to Wash Cycles and Settings

Chart to match items to wash with appropriate cycle, temperature, soil, and spin settings.

Operating Instructions - Basic Operations

StartPause Function and Cycle Status Lights

Instructions for starting, pausing, and understanding cycle status indicators.

Operating Instructions - Wash Cycles Details

Cycle Settings for Various Fabric Types

Details on cycles for Colors, Dark Colors, Casuals, Delicates, and Active Wear.

Product Specifications and Electrical Data

Electrical Requirements (ACDC Voltage)

Lists AC and DC voltage requirements for various components.

Service Tools and Equipment

Required Specialized GE Service Tools

Lists specific tools like sockets, extensions, pumps, and torque limiters.

Component Locator Views

Control Board - Electronic 680 Models

Image of the electronic control board for 680 models with component labels.

Control Board - Analog Knob Models

Image of the analog knob control board with component labels.

Diagnostic Procedures and Modes

Consumer Error Mode (CEM) Access

How to enter and exit Consumer Error Mode to retrieve fault codes.

Field Service Mode Access

How to enter and exit Field Service Mode for testing.

Understanding Binary Codes for Diagnostics

Binary Code Calculation and Interpretation

How to interpret binary codes using LEDs and number values.

Binary Display Fault Code Mapping

Chart mapping fault/test numbers to binary display patterns.

Service Mode Tests Overview

Test 1: Fault Codes Display

Procedure for displaying fault codes in binary or on the 7-segment display.

Test 2: Personality ID Display

Test to display or change the washer's personality ID.

Service Mode Tests - Continued

Service Mode Tests - Valve and Sensor Checks

Test 10: Pressure Sensor Test

Test to check the pressure sensor and water levels.

Service Mode Tests - Pump, Lid, and Agitation Checks

Test 14: Spin Cycle Test

Test to check the spin function and safety algorithm.

Test 15: Agitate Cycle Test

Test to check the agitation function and safety algorithm.

Troubleshooting Fault Codes

Fault Code 1: Lock Monitor Issues

Description and repair for lid lock connection or signal issues.

Fault Code 2: Lid Monitor Problems

Description and repair for lid closed signal issues.

Fault Code 3: Locked Rotor Monitor Issues

Description and repair for motor rotation signal issues.

Troubleshooting Fault Codes - Continued

Fault Code 5: Mode Shifter Transition Errors

Description and repair for mode shifter transition errors.

Fault Code 6: Critical Flood Level Detection

Description and repair for critical flood level detection.

Fault Code 18: Drain Pump Clearing Algorithm Failure

Description and repair for drain pump clearing algorithm failures.

Fault Code 7: Flood Warning Level Detection

Description and repair for flood warning level detection.

Fault Code 8: Pressure Sensor Loss Issues

Description and repair for pressure sensor reading discrepancies.

Fault Code 12: Redundant Flood Condition Errors

Description and repair for redundant flood level detection.

Fault Code 16: Adaptive Drain Timeout Issues

Description and repair for adaptive drain cycle timeouts.

Fault Code 20: Critical Flood Level by Gallons

Description and repair for critical flood level by gallons.

Personality ID Settings and Configuration

Changing Personality ID via Service Mode

Step-by-step guide to changing the washer's personality ID.

Lid SwitchLock Assembly Service

Water Valve and Thermistor Service

Water Level and Pressure Sensor Checks

Selector Switch Diagnosis and Testing

Drive System Components and Operation

Pulley and SpeedHall Sensor Service

Drive Motor and Mode Shifter Overview

Mode Shifter Component Diagnosis and Removal

Mode Shifter and PlatformTransmission Service

Schematics and Wiring Diagrams

Main Wiring Diagram and Component Resistances

Overall wiring diagram showing component connections and resistances.

GE Washer Warranty Terms and Conditions

Warranty Coverage and Exclusions

Information on the one-year limited warranty, what is covered, and what is not.

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