GE JBS55 - Troubleshooting Tips; Before You Call for Service; Surface Units Will Not Maintain a Rolling Boil

Before youcall for service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
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Surfaceunitswillnot
maintain a rolling boil
or cooking is not
fast enough
Possible Causes
Improper cookware
being used.
What ToDo
* Use pans which are fiat and match the diameter
of the surface unit selected.
A fuse in your home may be • Replace the fllse or reset the circuit breakeL
not work proPerly blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
Scratches (may appear
ascracks)oncooktop
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Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned * See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into * See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • (;all a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware " Use only flat cookware to minimize cycling.
off and on of being used.
surface units
Food does not bake Oven controls improperly set. * See the Using the oven section.
or roast properly Shelf position is incorrect • See the Using the oven section.
or the shelf is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs
adjustment.
• See the Adjust the oven thermostat--Do it yourself!
section.
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