QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM
I POSSIBLE CAUSE
OVEN WILL NOT
COME ON
CONTROL PANEL
LIGHTED, YET OVEN
WILL NOT START
● A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or
reset circuit breaker.
● Set the circuit breaker to the off position. Wait 30 seconds. Reset the circuit breaker
to the on position.
● Door not securely closed.
● START pad must be touched after entering cooking selection.
* Another selection entered already in oven and
CLEAWOFF pad not touched
to cancel it.
● Make sure you have entered cooking time or temperature after touching MICRO
COOK pads.
● CLEAWOFF pad was touched accidentally. Reset cooking program and touch
START pad.
● Temperature probe not inserted properly or not being used during Auto Roast or
Temp Cook/Hold.
● Make sure you have entered a desired finished food temperature or oven temperature
after setting temperature cooking programs.
● Make sure you have entered a code number after touching SENSOR COOK
or AUTO ROAST pads.
“PRObE” APPEARS
● Temperature probe is missing or not plugged in securely when using cooking
ON DISPLAY
functions that measure food temperature.
● Temperature probe is inserted for a program that does not use the probe.
“Error” APPEARS
● During Sensor Cook, Sensor Reheat, Sensor Beverage or Sensor Popcorn program,
ON DISPLAY
the door was opened before steam could be detected, or steam was not detected in
maximum time.
All these things are normal with your microwave oven:
● Dimming oven light and change in blower sound
. Steam or vapor escaping from around the door.
may occur while operating at power levels other
than high.
● Light reflection around door or outer case.
● During cooking you will hear “cracking” and
● Dull, thumping sound while oven is operating.
“popping” noises which are nothing more than
● Some TV-Radio interference might be noticed while
normal expansion of the oven.
using your microwave oven. It’s similar to the
● At the end of microwave cycles you will hear a
interference caused by other small appliances and
does not indicate a problem with your oven.
slight thump. This is normal.
If you need more
help...call, toll free: GE Answer Center
@
/ 800.626.2000/ consumer information service
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