GE MVAX 21 User Manual

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REPAIR / MODIFICATION RETURN AUTHORIZATION FORM – RMA FORM
FIELD ONLY TO BE FILLED IN BY A GE GRID Automation REPRESENTATIVE
RMA Reference
Date :
ACT Reference (M):
Repair Center address to Ship the Unit:
Goods receiving deck
UK Grid Solution LTD
St Leonards Building
Harry Kerr Drive,
Redhill Business Park,
Stafford,
ST16 1WT, UK
FAO :- After Sales Department
GE GRID Automation Local Contact Information:
Name of Contact - Tel No - email –
1. IDENTIFICATION OF UNIT & FAULT INFORMATION - Fields marked (M) are mandatory, delays in return will occur if not completed.
Qty
Type of Material(M)
Model N° (M)
Serial
n°(M)
Part n°(M)
SW
Vers
Description of Fault or Modification required(M)
Are Field
Volts
Used (M)
Warranty
Y/N ?
(M) Equipment failed during Installation / Commissioning
Yes
Equipment failed during service
Yes How long?
(M) Equipment failed during Installation / Commissioning
Yes
Equipment failed during service
Yes How long?
2. SPECIALIST REPAIR INSTRUCTIONS
Do you want an updated firmware version after repair? Yes No
Is the relay being returned in a case? Yes No (If No see repair Term 5)
3. CUSTOMS & INVOICING INFORMATION REQUIRED TO ALLOW RETURN OF REPAIRED ITEMS
Value for Customs (M):
Customer Invoice Address if paid (M)
Customer Return Delivery Address (full street address) (M)
Part Shipment Accepted (Yes/No) –
Contact Name:
Tel No:
Email:
Contact Name:
Tel No:
Email:
4. REPAIR TERMS & CONDITIONS
1. Please ensure a copy of the import invoice is attached with the returned unit/Airwaybill document copy emailed (M)
2. Please ensure the Purchase Order is released, for paid service, to allow the unit to be shipped
3. Submission of equipment to UK Grid Solutions is deemed as authorization to repair and acceptance of quote.
4. Please ensure all items returned are marked as Returned for ‘Repair/Modification’ and protected by appropriate packaging (anti-static
bag for each board / relay with foam protection).
5. If a relay is not being returned in a case, please refer to instructions on Page 2.

GE MVAX 21 Specifications

General

Brand	GE
Model	MVAX 21
Category	Relays
Language	English