5.
Return Packaging Standards (ALL PRODUCTS)
1. Please ensure the device is clean, no sharp edges are exposed and the device is in
a suitable condition to be handled.
2. Relay’s returned without cases should be placed into Anti-Static Bags and sealed
to protect hyper-sensitive components.
3. A suitable size box should be used, with packing material at the bottom, the
device placed into box with sufficient gaps to fill with packing material around
each side and on the top, extra packaging material placed around the relay.
4. Please include a copy of the completed RMA form then close the lid and seal with
packaging tape.
5. The relay should then be secondary packed if being exported, the primary
packed box should be placed into an oversized box with packaging material
surrounding the primary packed box and then sealed.
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