Before you call for service... GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for
service.
Possible Cause What ToDo
Washer won't Control panel is asleep • Thisisnormal. PressPOWER.
operate Washer is unplugged . Make surecord is plugged securelg into a working
outlet.
Water supply isturned off • Turnboth hot and cold faucets fullg on.
Controls are not set properly . Make surethe cgcle was set correctlg, closethe lid and
pressSTART.
Lid is open--safety feature. • Closelid and reset cgcle,to the beginning if necessarg.
Prevents the washer from filling
and operating when lid is up
Circuit breaker/fuse is . Check housecircuit breakers/fuses. Replacefusesor
tripped/blown reset breaker.Washer should have separate outlet.
Electronics need to be reset . Unplug washer,wait 2 minutes, plug back inand
pressPOWER.
STARTwas not pressed after a . PressSTART.
cycle was set
Extremely low water pressure * PressSTARTagain.
Washer is too cold . If the washer has been exposedto temperatures
below freezing for an extended period of time, allow
it to warm up before pressingPOWER.Otherwise,
the displag will not come on.
Water not filling Filter clogged or fill hoses may . Make surethat the water valve filters (blueand
properly be kinked orange screen must be free of solids)on the unit
are not clogged.Turn off water and check filter bg
disconnecting hoseat machine. Checkthat fill hoses
are not kinked or clogged.
Washer will not
drain water
standing in the tub
Energy efficiency
Insufficient water supply
The washer lid is open
. Thisis anenergg-efficient washer. Asa result, the
temperature settings for this washer mag be different
than non-energg-efficient washers.
Incorrect fill hose connection
. Make surethat the water supplg isturned on.
Make surethat the water faucets are turned to their
completelg open positions.
Water fill optimization
Thewasher lid must be closed for all washer cgcle
operations. Ifthe lid is opened during washer
operation, all functions will stop, including water
filling.
Kinked drain hose or drain
located higher than
8' above floor
Make surethat the fill hoses connect the hot water
supplgto the hot inlet on the washer, and the cold
water supplg to the cold inlet on the washer (hotto
hot, cold to cold).
Water mag not cover the top levelof the clothes.This
isnormal for this high-efficiencg washer. Thewater fill
isoptimized bg the sgstem for best wash performance.
Ensurethat the drain hoseis not kinked. Perthe
recommended installation instructions, the drain outlet
cannot be over8' above the floor.
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