Before you call for service...
_ Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilfing Result of normal wear on • While this is not caused by the washer,you can slow
poly-cotton blends and the pillingprocess by washing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips Pins,snaps, hooks, sharp • Fasten snaps, hooks,buttons and zippers.
or excessive wear buttons, belt buckles, • Remove looseitems like pins, objects in pockets
zippers and sharp objects and sharp buttons.
left in pockets • Turn knits (which snag easily)inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach or • Rinseitems that may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting • Avoid mixing heavy items(likework clothes) with light items
(likeblouses).
Try a fabric softener.
Overloading • Load clothes no higher than the top row of holes
in the washer basket.
Incorrect wash and • Match Cycleselectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in • Wash inwarm or cold water.
water that istoo hot
SOUNDS Possible Causes What To Do
"Metalfic clicking" Shifter mechanism is • The drivesystem will engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. Thisoccurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing • This machine has a drive system that doesn't usegears.
or light "clicking" sound direction This sound is the motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution • Atthe end of agitate, the motor makes short agitation strokes
sounds at endof agitate to redistribute the load.
"Click" when water Relay switch • The relay makes a click sound when activated. Thewater
stops filling levelactivates the relay and stops filling.
"Clicking" behind Control Automatic Temperature • This valve mixes in cold and hot water. The "clicking"
Panel during fill Control Valve isthe valve turning on and off.
Water volume changes Automatic Temperature • This valve mixes in cold and hot water. Thesound changes
during fill Control Valve when the valves are turned on and off.
Motor "whining up" or Motor ramping up/down • The motor will speed up incrementally during the spin cycle.
"coasting down" in spin during spin cycle When spin iscomplete, it will coast until it stops.
"Humming" Water drain pump • The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air, It starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it isdone spinning.
Water "swishing" Thisis normal • Thiswasherusesan InfusorTM wash action.Water swishing
whilethe unit isagitating isnormal,especiallywith smallerloads.
Washer is noisy Washer is uneven • To levelthe front of the washer,adjust the front leveling legs
by rotating the individual leg inthe proper direction for up
or down. To levelthe back of the washer, lift the back
of the machine 4" (11cm)and set down.
To remove the shipping rod from the washer, pull the yellow
tag and attached rod from the bottom right hand side
of the washer.
Shipping rod isstill assembled
in the unit
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