Getting Started with Blue Link I 4-5
Blue Link
®
Safety and
Security Service
Auto Crash Notifi cation
Provides immediate assistance when an
accident occurs and an airbag is deployed.
In this event, an ACN signal, contain-
ing customer and location information,
will automatically be transmitted to the
response center. Upon receipt of the sig-
nal, a response specialist will attempt to
establish voice communications with the
vehicle occupants and forward any perti-
nent information to Blue Link emergency
services.
SOS
Customers request emergency Blue
Link emergence services by pressing
the dedicated
404
key in the vehicle.
This action transmits vehicle information
and location to specially trained response
specialists, who assist in coordinating the
dispatch of appropriate emergency assis-
tance to the customer.
The response specialist remains on the
line with the customer until advised assis-
tance has arrived.
Stolen Vehicle Recovery
In the event a customer’s vehicle is
reported stolen (and a stolen vehicle
report has been filed with the appropriate
police department), the response center
can provide assistance to the police in an
attempt to recover the vehicle.
Vehicle Slowdown
Used with Stolen Vehicle Recovery, this
enables law enforcement to gradually
reduce the engine power of the vehicle,
thus slowing it down to safe levels. A warn-
ing shall be transmitted to the driver prior
to the slowdown procedure.
Vehicle Immobilization
Used with Stolen Vehicle Recovery, this
enables law enforcement to send a signal
to the vehicle which immobilizes the engine
management system, thus preventing
startup. This capability is only valid when
the ignition is off, but can be saved for later
immobilization if the vehicle is on or in
motion at the time of signal transmission.
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