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Eric GambleAug 14, 2025
What to do if my Genie Garage Door Opener starts down, then stops and goes back up?
- SSusan HerringAug 14, 2025
If this is a new installation, check the door arm position. Inspect the Safe-T-Beam® system for any beam obstruction or misalignment of the lenses; realign or replace the sensors if needed. Also, examine the garage door for any binding and check the CLOSE FORCE adjustment. If an operational problem exists, and the opener will not run closed, the opener can be forced to close by holding the wall control button down until the door is completely closed. If the Safe-T-Beam® red LED is flashing, disconnect the Safe-T-Beam® System from the opener and contact an authorized Genie® Dealer or The Genie Company.