Appendix A: Troubleshooting
Solution 2: Adjust the brightness in the
printer. Some printers allow you
to change the brightness settings.
Please consult your printer
documentation.
Symptom: The scanned image takes too
long to be sent with an email
message.
Cause1: The image was scanned at a high
resolution or is physically large.
Solution1: Scan at a lower resolution (DPI)
Cause 2: The Internet might be congested.
Solution 2: Try sending the message at a later
time.
Symptom: The image that I sent through
email looks good in my
computer but it looks dark in
the recipient computer.
Solution: The Monitor gamma settings
should be approximately the same
in your and the recipient
computer.
Symptom: The light inside the scanner
stays on all the time.
Cause: The Scanner Utility timer is not set
up properly.
Solution: Run the Scanner Utility and select
the timer to turn the scanner off
after the number of minutes that
you desire.
Symptom: There is a grinding or rattling
noise at the beginning of each
scan.
Cause: The scanner engages the gears and
it initializes itself before scanning.
Solution: This noise is normal to the
operation of the scanner.
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