Appendix A: Troubleshooting
Symptom: A. -Disk is full- error is
displayed when I click on the
scan button.
Cause: Your computer is running low in
resources. Your computer hard
disk drive does not have enough
space to process the image. This
may be because you are scanning
at too high of a resolution.
Solution: Obtain a larger hard disk or rescan
at a lower resolution.
Symptom: A -Disk I/O error- message is
displayed.
Cause 1: This error is caused if the hard
disk drive does not have enough
space available to process the
image.
Solution 1: Make some space available in the
hard disk drive by deleting any
programs or files that you do not
need.
Cause 2: Your hard disk drive might be
heavily fragmented or it might
contain some bad sectors.
Solution 2: Run the Scan Disk utility that
came with your Windows 95/98,
Windows NT4.0 WorkStation
computer. Please consult your
computer documentation or the
Windows 95/98, Windows NT4.0
WorkStation help files on how to
run the Scan Disk Utility.
Cause 3: This message is displayed in some
computers when some of the
TWAIN filters are used.
Solution 3: Do not use any of the TWAIN
filters. Please contact our WEB
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