Getac X500 Operation Guide

3
English
Using System Recovery
Use System Recovery when:
 The Windows operating system does not
start at all.
 You want to restore the system to the
factory state.
WARNING: All data on the hard disk drive
will be lost.
To run System Recovery:
1. Connect the AC adapter.
2. Turn on the computer. During system start-
up when the Getac logo screen appears,
press Ctrl + Alt + F2 keys for four seconds.
3. In the screen that appears, select Recovery
to start the recovery process.
4. The progress bar shows the percentage
completed. When it reaches 100%, the
system turns off.
5. Turn on the computer. The Windows setup
wizard starts. Follow the onscreen prompts
to continue.
6. When the system restarts, the installer
screen appears. The installer will perform
system hardware detection and driver
installation.
7. When completed, the system restarts and
displays Windows desktop.
Taking Care of the Computer
Location Guidelines
 For optimal performance, use the com-
puter where the recommended tempe-
rature is between 0 C (32 F) and 55 C
(131 F) – actual operating temperature
depending on product specifications.
 Avoid placing the computer in a location
subject to high humidity, extreme tempe-
ratures, mechanical vibration, direct sun-
light, or heavy dust. Using in extreme
environments for long periods can result
in product deterioration and a shortened
product life.
 Operating in an environment with metallic
dust is not allowed.
 Place the computer on a flat and steady
surface. Do not stand the computer on its
side or store it in an upside-down position.
A strong impact by dropping or hitting
may damage the computer.
 Do not cover or block any ventilation
openings on the computer. For example,
do not place the computer on a bed, sofa,
rug, or other similar surface. Otherwise,
overheating may occur that results in
damage to the computer.
 As the computer can become very hot
during operation, keep it away from
objects that are vulnerable to heat.
 Keep the computer at least 13 cm (5 inches)
away from electrical appliances that can
generate a strong magnetic field such as a
TV, refrigerator, motor, or a large audio
speaker.
 Avoid moving the computer abruptly from
a cold to a warm place. A temperature
difference of more than 10 C (18 F) may
cause condensation inside the unit, which
may damage the storage media.
General Guidelines
 Do not expose your skin to the computer
when operating it in a very hot or cold
environment.
 Do not place heavy objects on top of the
computer as this may damage the display.

Getac X500 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Housing material	Magnesium
Panel type	TFT
Touchscreen	-
LED backlight	Yes
Display diagonal	15.6 \
Native aspect ratio	16:9
Internal memory type	DDR4-SDRAM
Maximum internal memory	64 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	HDD+SSD
Optical drive type	DVD Super Multi
Total HDDs capacity	500 GB
Total SSDs capacity	1000 GB
Total storage capacity	1500 GB
Number of HDDs installed	1
On-board graphics card ID	0x591B
On-board graphics card model	Intel® HD Graphics 630
On-board graphics card family	Intel® HD Graphics
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1100 MHz
Battery voltage	10.8 V
Battery capacity	8700 mAh
AC adapter power	150 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Cable lock slot type	Kensington
Antenna type	2x2
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Storage temperature (T-T)	-40 - 71 °C
Operating temperature (T-T)	-20 - 55 °C
Operating relative humidity (H-H)	0 - 95 %
Certification	MIL-STD-810G, MIL-STD-461G
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Ethernet LAN (RJ-45) ports	2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	4
Keyboard layout	QWERTY
Pointing device	Touchpad
Operating system architecture	64-bit
Bus type	DMI3
Tjunction	100 °C
Processor cache	8 MB
Processor model	i7-7820HQ
System bus rate	- GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-7800 Mobile Series
Processor threads	8
Processor codename	Kaby Lake
Processor frequency	2.9 GHz
Processor cache type	Smart Cache
Configurable TDP-down	35 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
PCI Express configurations	1x16, 1x8, 2x4, 2x8
Thermal Design Power (TDP)	45 W
Maximum number of PCI Express lanes	16
Processor ARK ID	97496
Processor package size	42 x 28 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	320 mm
Width	410 mm
Height	65 mm
Weight	5200 g