Getac X500 Operation Guide

5
English
The computer’s input voltage and sur-
rounding temperature will directly affect
the battery pack’s charge and discharge
time:
– charging time will be prolonged when
the computer is turned on.
To shorten the charging time, it is recom-
mended that you place the computer in
Sleep or hibernation mode.
– a low temperature will prolong the
charging time as well as hasten the dis-
charge time.
 When using battery power in an extremely
low temperature environment, you may
experience shortened operating time and
incorrect battery level reading. This phe-
nomenon comes from the chemical char-
acteristics of batteries. The appropriate
operating temperature for the battery is
-10 C ~ 50 C (14 F ~ 122 F).
Touchscreen Guidelines
 Use the finger or the included stylus on the
display. Using a sharp or metallic object
other than your finger or stylus may cause
scratches and damage the display, thereby
causing errors.
 Use a soft cloth to remove dirt on the dis-
play. The touchscreen surface has a special
protective coating that prevents dirt from
sticking to it. Not using a soft cloth may
cause damage to the special protective
coating on the touchscreen surface.
 Turn off the computer power when clean-
ing the display. Cleaning the display with
the power on may cause improper opera-
tion.
 Do not use excessive force on the display.
Avoid moving the computer while holding
the display or twisting the display. Avoid
placing objects on top of the display as
this may cause the glass to break thereby
damaging the display.
 Using the touchscreen during low tempe-
rature (less than 5
o
C) may cause a slower
response time. This is normal. A normal
response time may be restored upon re-
turning to room temperature.
 When there is a noticeable discrepancy in
the placement of the stylus on the screen
and the indicated position of the onscreen
pointer, use the calibration utility to reca-
librate the touchscreen display.

Getac X500 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Housing material	Magnesium
Panel type	TFT
Touchscreen	-
LED backlight	Yes
Display diagonal	15.6 \
Native aspect ratio	16:9
Internal memory type	DDR4-SDRAM
Maximum internal memory	64 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	HDD+SSD
Optical drive type	DVD Super Multi
Total HDDs capacity	500 GB
Total SSDs capacity	1000 GB
Total storage capacity	1500 GB
Number of HDDs installed	1
On-board graphics card ID	0x591B
On-board graphics card model	Intel® HD Graphics 630
On-board graphics card family	Intel® HD Graphics
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1100 MHz
Battery voltage	10.8 V
Battery capacity	8700 mAh
AC adapter power	150 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Cable lock slot type	Kensington
Antenna type	2x2
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Storage temperature (T-T)	-40 - 71 °C
Operating temperature (T-T)	-20 - 55 °C
Operating relative humidity (H-H)	0 - 95 %
Certification	MIL-STD-810G, MIL-STD-461G
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Ethernet LAN (RJ-45) ports	2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	4
Keyboard layout	QWERTY
Pointing device	Touchpad
Operating system architecture	64-bit
Bus type	DMI3
Tjunction	100 °C
Processor cache	8 MB
Processor model	i7-7820HQ
System bus rate	- GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-7800 Mobile Series
Processor threads	8
Processor codename	Kaby Lake
Processor frequency	2.9 GHz
Processor cache type	Smart Cache
Configurable TDP-down	35 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
PCI Express configurations	1x16, 1x8, 2x4, 2x8
Thermal Design Power (TDP)	45 W
Maximum number of PCI Express lanes	16
Processor ARK ID	97496
Processor package size	42 x 28 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	320 mm
Width	410 mm
Height	65 mm
Weight	5200 g