gio Supra - Troubleshooting

Recharge your batteries fully prior to putting them in storage for any period of time and
then recharge them once every 4-6 weeks when they’re not in use. Recharging your
scooter batteries on a monthly basis should take no longer than a few hours (until the
charger light turns green). Always use the specific charger for your scooter. Never store
or recharge your batteries in an area where the batteries are exposed to high heat
sources.
NOTE: You should never recharge your batteries unattended. If at any time you notice
your batteries getting hot to the touch or if they emit any odor, immediately stop the
charging process and contact customer service.
Specifications
Rated Motor Power
1200w 6X Liquid Cooled
Rear Hub Motor
Top Speed
45 km/hr
Range
Up to 75 km
Battery
72V20AH Sealed Lead
Acid Battery
Brakes Front/Rear
Hydraulic Disc
Suspension
Hydraulic Front / Rear
Controller
72V35A
Lighting
LED
Battery
60V20AH Sealed Lead
Acid Battery
Measurements
177 x 72 x 107cm
Wheelbase
130cm
Troubleshooting
Issue
Possible Cause
Solution
No power / no lights
Ignition Key “OFF”
Turn to “ON”
Fob not working
Replace battery, check range
Breaker in OFF position
Ensure breaker on
Battery not connected
Ensure battery properly
connected
Battery needs charging
Charge battery
Loose or damaged wiring
Check connections between
ignition, battery etc.
Power ON but scooter doesn’t
move
Scooter not finished startup
Wait for READY icon to show
Startup safety on
Squeeze and release brakes
once
Brakes safety switch is
engaged
Check that brake levers are
released/not applied.
Center kickstand extended
Stow kickstand
Throttle connection
Check throttle wires for proper
connection
Battery not connected properly
Check and connect both
battery packs, fuse, etc.
Battery low
Charge battery
Wires to controller loose
Check and reconnect wires
12