7
PRODUCT TESTING
Check whether the hose retracts as intended:
- Doesn’t retract automatically
- Unable to pause
If you have any of the issues above, please contact the Giraffe Tools customer service by
sending an email to contact@giraffetools.com and provide a corresponding video and
your order number.
HOW TO
Lock / Extend the hose
Retract / Shorten the hose
There are serial locking and non-locking areas in the steel body, and clicks can be heard
when passing through the locking areas. Pull out the hose and stop when hearing the
“click” sound to lock the hose.
To unlock the hose, give the hose a small tug until reaching the non-locking area (when
not hearing the click) to start retraction.
To shorten the hose, start retraction and stop when hearing the click.
1.
2.
Tips: Hose can only be locked during pulling out process, and can not be locked during retraction.
Always gently retract the hose. If this is not done with caution, the hose reel might get damaged. When
walking backwards at a steady speed, the self-segmenting mechanism inserts the hose and weaves
neatly into the reel, to ensure that it is free from kinks and tangles.
Recommended usage
1.
2.
Always retract the hose after each use.
There is an "STOP" indication sticker 3.28 feet before the maximum length, don't pull
the hose past this point, otherwise, the retraction mechanism will be destroyed.
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