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Glacier bay PAULINA - User Manual

Glacier bay PAULINA
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THANK YOU
INSTALLATION AND CARE GUIDE
Questions, problems, missing parts?
Before returning to the store, call Glacier Bay Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday
9 a.m. - 6 p.m., EST, Saturday
1-855-HD-GLACIER (1-855-434-5224)
HOMEDEPOT.COM/GLACIERBAY
Model#
HD67780-1001
HD67780-1008D2
HD67780-1010H
PAULINA SINGLE-HANDLE PULL-DOWN SPRAYER
KITCHEN FAUCET WITH SOAP DISPENSER
We appreciate the trust and confidence you have placed in Glacier Bay through the purchase of this kitchen
faucet. We strive to continually create quality products designed to enhance your home. Visit us online to see
our full line of products available for your home improvement needs. Thank you for choosing Glacier Bay!
7/2020 REV.01THD
SKU#
1004553869
310471038
314089994
With Deck Plate Without Deck Plate

Questions and Answers

  • B
    brandi43Jul 27, 2025
    Why is the water pressure low in my Glacier bay PAULINA?
    • M
      Mitchell HarrisJul 27, 2025
      If the water pressure from your Glacier Bay Plumbing Product is low, it could be due to a clogged connector or aerator. To resolve this, turn off the water supply and disconnect the connector or aerator. Unscrew the connector or aerator and clean it under running water. Screw everything back together and test the water flow. If the pressure remains low, consider replacing the connector or aerator.
  • O
    ogriffinJul 31, 2025
    How to fix leaks under the handle of a Glacier Bay Plumbing Product?
    • T
      Terrence ChristensenJul 31, 2025
      If you notice leaks underneath the handle of your Glacier Bay Plumbing Product, it's likely that the bonnet nut has come loose or the o-ring on the cartridge is dirty or damaged. Use a wrench to retighten the bonnet nut. Also, clean or replace the o-ring to stop the leaks.
  • B
    bcostaAug 5, 2025
    What to do if the aerator leaks in Glacier bay PAULINA Plumbing Product?
    • S
      Stephen RodriguezAug 5, 2025
      If the aerator of your Glacier Bay Plumbing Product is leaking or has an inconsistent water flow, it might be dirty or misfitted, or the cartridge may be clogged. Try removing the aerator and checking for debris in the screens. Also, remove the cartridge to inspect for any blockages. Make sure the aerator is properly installed after cleaning.
  • J
    Jesse GarciaAug 9, 2025
    Why is there a low flow of water from my Glacier bay PAULINA Plumbing Product?
    • A
      Alyssa AtkinsonAug 9, 2025
      If you experience a low flow of water in your Glacier Bay Plumbing Product, the screen filter in the spray head might be dirty. To fix this, turn off the water supply at the angle stop and unscrew the spray head from the spray hose. Clean the screen filter under running water.
  • A
    Amy SmithAug 13, 2025
    Why is there no hot or cold water in my Glacier Bay Plumbing Product?
    • N
      nthompsonAug 14, 2025
      If there is no hot or cold water coming from your Glacier Bay Plumbing Product, it's possible the water inlet hose was accidentally kinked during installation, restricting water flow. Reinstall the water inlet hose to resolve this issue.
  • D
    Dennis KlineAug 17, 2025
    How to stop leaks from the hose under the deck of a Glacier bay PAULINA?
    • M
      michellecrossAug 17, 2025
      If you notice leaks from the hose underneath the deck of your Glacier Bay Plumbing Product, the connection between the hose and discharge tube may be loose. Tighten this connection to stop the leaks.
  • K
    Karen GarciaAug 22, 2025
    What to do if the hose doesn't retract on a Glacier bay PAULINA?
    • J
      Jill MurphyAug 22, 2025
      If the hose on your Glacier Bay Plumbing Product does not retract, the weight is likely not installed in the correct position. Reinstall or readjust the weight to fix this.

Summary

Product Information and Support

Contact Glacier Bay Customer Service

Provides phone numbers and hours for customer assistance with questions, problems, or missing parts.

Important Information and Warranty

Important Information for Installation

Key precautions before starting installation, including code compliance and part handling.

Limited Lifetime Warranty Details

Outlines the terms and conditions of the product's limited lifetime warranty coverage.

Pre-Installation Procedures

Planning Your Installation

Guidance on checking parts, ensuring completeness, and contacting support for missing items.

Required Tools and Hardware

Lists essential tools and materials needed for the faucet installation process.

Package Contents Breakdown

Detailed list of all included parts for the faucet and soap dispenser assembly.

Faucet Installation Guide

Install Faucet Assembly (No Escutcheon)

Steps for installing the main faucet body without using an escutcheon plate.

Install Faucet Assembly (With Escutcheon)

Steps for installing the main faucet body with the escutcheon plate and gasket.

Secure Faucet Assembly to Sink

Instructions for attaching the faucet to the sink using the FastMount™ system.

Connect Quick Connector to Hose

Details on how to attach the pull-down hose's quick connector to the receiving block.

Install Hose Weight

Guidance on attaching the weight to the pull-down hose for proper retraction.

Install Soap Dispenser

Steps for mounting the soap dispenser assembly and bottle through the sink.

Connect Water Supply Lines

Instructions for connecting the hot and cold water supply lines to the faucet.

Operation and Maintenance

Flush and Check for Leaks

Procedure for initial flushing to remove debris and checking all connections for leaks.

Remove Quick Connector

How to disconnect the pull-down hose from the faucet body using the quick connector.

Care and Cleaning Instructions

Guidance on cleaning the faucet without damaging the finish or voiding the warranty.

Troubleshooting and Service

Troubleshooting Common Issues

Identifies common problems like leaks, flow issues, and retraction problems with solutions.

Replacement Parts

Service Parts Identification

Lists all available replacement parts with their corresponding part numbers for easy identification.

Glacier bay PAULINA Specifications

General IconGeneral
Handle StyleLever
Flow Rate (GPM)1.2
Number of Holes Required for Installation3
MaterialMetal
Valve TypeCeramic Disc
ADA CompliantYes
Product TypeBathroom Faucet
Number of Handles2
Mounting TypeDeck Mount

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