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Troubleshooting
ISSUE CAUSE SOLUTION
Electric fryer not working Power supply Check power source
Power switch has not been turned
on
Check that the unit is correctly
plugged in and turned on
Plug/cord damaged Call for service
Internal wiring fault Call for service
Food debris stuck on or between
heating element
Power off fryer, let fryer cool
and then clean on or arround
elelments removing the food
debris
Thermal cut out has activated Power off fryer, let fryer cool
and then clean on or around
elelments removing the food
debris
Oil/Fat is not heating up and
indicator light is ON
Thermostat or heating element
has failed
Call for service
Thermal cut out has activated Power off fryer, let fryer cool
and then clean on or around
elelments removing the food
debris
or
Refer to Operations section of
this manual. If problem persists,
call for service
Indicator light is ON, but fryer is
not operating normally
Faulty indicator light Call for service
Oil/fat has reached the desired/
set temperature
Use fryer normally
If problems persist and the above solution does not correct the issue, please call Globe’s Service
Department at: 866-260-0522.
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General