13-6 Customer Information
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
08:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are
deaf, hard of hearing, or speech
impaired and who use Text
Telephones (TTYs), GMC has TTY
equipment available at its Customer
Assistance Center. Any TTY user
can communicate with GMC by
dialing: 1-800-462-8583. TTY users
in Canada can dial 1-800-263-3830.
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