Check to make sure the power cord is plugged in.
Check the circuit breaker and/or GFCI on the circuit the
cord is plugged into. Plug a lamp or small appliance into
the same outlet to see if you have electricity there.
Unplug the grill. Remove the control panel. Check the
fuses on the circuit board.
Call us so that we can determine the cause of the blown
fuse. 530-347-9167 opt 1 .
If the digital display reads “SEN,” call
your local dealer for a replacement
sensor. Otherwise, check to make sure
you do not have aluminum foil blocking
the thermal sensor. Also, check to
make certain that foil does not block
the air flow from around the front and
back of the grease tray.
Make sure the hopper lid stays closed when you have
the grill on. Press firmly down on each of the four
corners of the lid to make certain.
If the hopper still belches smoke, you may have a
warped hopper lid (very rare) or a defective hopper fan
(extremely rare). Call our technical support
department at 530-347-9167 opt 1.
Grill does not turn on when you press the switch.
Smoke comes out of the hopper
Fill hopper with pellets above the
sensor. If this does not solve the
problem, check to make sure that
the sensor is connected to the top
of the circuit board (top left beige
plug with 5 wires; not the top right
with 2 wires).
Low pellet alarm beeps continuously
Troubleshooting
43 44Troubleshooting
Erratic temperature
Check the firebox to see if it has overflowed with pellets.
If it has, clean it out and start over again. This overfill
can result from a power failure during the initial 0-1-2-3
cycles, or from turning the grill off and then back on
without using the “Fan” mode, or from charging the
firebox when it does not need to be charged. Re-read
the section on “Charging the firebox” to understand that
you only need to “charge” the first time you use the grill
or any subsequent time when it runs out of pellets. Also,
read the section on “Hot Restarts.”
Grill does not come up to temperature
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