Gold Medal Econo Floss 3017 Series User Manual (English)

Questions and Answers:

R
riosmariaAug 7, 2025
Why is my Gold Medal Kitchen Appliance not producing enough floss?
- D
  Dakota WolfAug 7, 2025
  Several factors can cause low floss production. It could be due to excessive carbon on the element, which requires cleaning as described in the Floss Band and Element section. The heat control might need adjustment to increase production, or it may be faulty and require replacement by qualified personnel. Low line voltage (below 220 VAC) can also be the culprit, necessitating an electrician to check the voltage and add new lines if needed. Finally, foreign objects in the spinner head can disrupt production.
M
Mark JohnsonAug 14, 2025
What to do if my Gold Medal Kitchen Appliance has excessive vibration?
- J
  Jean CarterAug 14, 2025
  Excessive vibration can stem from several causes: * If the equipment is new, make sure all packing materials have been removed. * Ensure the Lock-N-Go Handles are in the operating position. * Refill the floss head, filling it 90% full to balance it (do not add sugar while the motor is running). * Check for and remove any foreign objects or sugar lumps in the head assembly. * If none of these steps work, the suspension springs might be stretched or uneven, and qualified service personnel should replace them.
D
Dr. Dylan VelasquezAug 22, 2025
How to stop excessive smoke from my Gold Medal Kitchen Appliance?
- A
  Anthony JohnsonAug 22, 2025
  Excessive smoke can be caused by a few things. First, check the heat control setting; after warming up, the equipment should make good floss without smoking or smelling burned sugar. Also, review the product mixture you're using, avoiding anything with a cornstarch base for best results. Lastly, check the band for excessive sugar buildup and remove it as described in the Floss Band and Element section.
S
Sandra LongAug 29, 2025
Why are the Lock-N-Go Handles on my Gold Medal Kitchen Appliance hard to rotate?
- A
  Alejandro MorganAug 29, 2025
  If the Lock-N-Go handles are difficult to rotate, it may be due to clamping cam friction. Qualified service personnel may need to apply Petro Gel (Gold Medal Item No. 1110), or a food-safe lubricant, to the top surface of the clamping cam where it contacts the bell housing to reduce friction.

Gold Medal Econo Floss 3017 Series Specifications

General

Brand	Gold Medal
Model	Econo Floss 3017 Series
Category	Kitchen Appliances
Language	English

Summary

Safety Precautions

Electrical Safety and Grounding

Emphasizes proper grounding to prevent electrical shock and immersion hazards.

Equipment Alteration and Service

Warns against improper installation, alteration, or service, voiding warranty.

Operational Hazards

Highlights risks from rotating parts, foreign objects, and burn hazards.

Personal Protective Equipment

Stresses the importance of wearing safety glasses during servicing.

Safety Precautions Continued

Manual and Instruction Adherence

Instructs to read and understand the manual and all safety instructions before use.

Authorized Operation and Minors

Restricts operation to trained personnel and prohibits use by minors.

Supply Cord and Environmental Considerations

Addresses damaged cords, water jet areas, ambient temperatures, and level installation.

Technical Support and Updates

Advises contacting technical support for questions and notes potential manual updates.

Installation Instructions

Inspection of Shipment

Guides on checking for transit damage and filing claims immediately with the carrier.

Manual and Model Description

Directs to read the manual and lists model descriptions with included accessories.

Items Included with this Unit

Lists essential components provided with the cotton candy machine.

Setup for Use

Spinner Head and Lock-N-Go Handles

Explains setting the unit on a level surface and unlocking the bell housing for operation.

Floss Pan Installation

Details placing the floss pan on the unit, ensuring the bowl stop is rotated correctly.

Floss Ribbon Inspection

Instructs to check floss ribbon seating in the band before plugging in the machine.

Floss Stabilizer Installation

Refers to next page for instructions on installing the Floss Stabilizer.

Power Cord Connection

Guides on securely plugging in the IEC Power Cord and refers to electrical requirements.

Whirlgrip Floss Stabilizer Installation

Clip Placement

Instructs to place Whirl Clips over the pan rim with hooks facing inside.

Stabilizer Hanging

Details hanging the stabilizer on the top, up-facing hook, ensuring screening is flush.

Screening Attachment

Guides on gently pulling screening down and attaching to the bottom, down-facing hook.

Equal Spacing and Airflow

Emphasizes repeating clip placement for equal spacing and allowing air space for operation.

Electrical Requirements

Power Supply Specifications

Details the required power supply (220-230 V~, 50/60 Hz) and potential variations.

Grounding and Safety

Reiterates grounding importance, switch positions, and avoiding water immersion or jets.

Professional Installation and Circuit

Recommends certified electrician for installation, dedicated circuit, and direct wall outlet connection.

Pre-Plug-In Checks

Lists checks before plugging in: switches OFF, outlet compatibility, polarity, and adapter use.

Damaged Cord Replacement

Advises replacing damaged supply cords with specific parts from the manufacturer.

Operating Instructions

Controls and Their Functions

Explains the Motor & Master Switch, Heat Switch, and Heat Control knob.

Control Panel Diagram

Provides a visual reference of the control panel layout and labeled components.

Sugar for Your Candy

Recommended Sugar

Suggests using Flossugar or pure cane/beet sugar for good color and flavor.

Mixing Your Own Sugar

Details how to mix sugar, including dampening for color and warnings about excess color.

Sugar Considerations and Warnings

Discusses sugar granulation, free-flowing sugars with cornstarch, and off-brand sugar issues.

Machine Operation

Floss Machine Operation Steps

Provides step-by-step instructions for operating the floss machine safely and effectively.

Heat Control Caution

Warns against prolonged operation with high heat that causes smoke or burning sugar.

Making Floss

Cone Handling and Floss Collection

Guides on picking a cone and rolling it in the floss web without overpacking.

Floss Sticking and Humidity

Explains how to get floss to stick and factors affecting product weight like humidity.

Making Floss - Visual Guide

Illustrates the step-by-step process of collecting floss onto a cone.

Critical Operation Warnings

Lists essential safety warnings regarding hands, filling, eye protection, and cone use.

Floater Adjustments

Adjusting Leather Floaters

Explains how to twist leather floaters to adjust floss collection height and lift.

Shut Down Procedure and Care

Shut Down Procedure Steps

Outlines steps for safely shutting down the machine after use, including burning off sugar.

Daily Cleaning and Sanitizing

Provides instructions for cleaning and sanitizing the unit daily using approved cleaners.

Safety Warnings for Cleaning

Includes crucial safety warnings about grounding, water immersion, and burn hazards during cleaning.

Floss Bands and Ribbons

Band and Ribbon Care

Advises on proper handling and care of floss bands and ribbons to ensure longevity.

Disassembly and Removal Steps

Details the process of disassembling the floss head to remove the band and ribbons.

Floss Band Reassembly

Ribbon Element Lead Attachment

Explains how to correctly attach element leads to brass studs and screws during reassembly.

Spinner Cap Reassembly

Guides on reassembling the spinner cap, emphasizing even tightening to avoid damage.

Troubleshooting: Low Production and Smoke

Low Production Issues

Addresses causes like carbon buildup, heat control, low voltage, and foreign objects.

Excessive Smoke Issues

Covers causes such as heat control settings, product mixture, and sugar buildup.

Troubleshooting: Vibration and Handles

Excessive Vibration Issues

Identifies causes like packing material, handle position, low sugar, foreign objects, and springs.

Lock-N-Go Handle Friction

Explains how to resolve issues with stiff Lock-N-Go handles using lubricant.

Maintenance Instructions for Service Personnel

Service Personnel Only

States that subsequent sections are for qualified service personnel only.

Critical Maintenance Warnings

Reiterates danger warnings for grounding, water, alteration, and user-serviceable parts.

Ordering Spare Parts

Part Identification and Ordering

Guides on identifying parts, using approved replacements, and including necessary order information.

Contact Information for Parts

Provides contact details (phone, fax, email, web) for ordering spare parts.

Cabinet Exterior and Handle Assembly

Component Identification (Exterior)

Diagram showing numbered exterior components of the machine.

Component Identification (Interior/Exterior Parts)

Diagram showing numbered interior and exterior parts of the machine.

Cabinet Exterior Parts List

Parts List (Exterior and Handles)

Lists part numbers and descriptions for exterior components and handles.

5-Inch Ribbon Spinner Head

Spinner Head Assembly Diagram

Illustrates the complete spinner head assembly with numbered components.

Floss Head – Band Interior View Diagram

Shows the interior view of the floss head, highlighting band and related parts.

Spinner Head Bottom Diagram

Diagram of the spinner head bottom, indicating various parts and screw locations.

Spinner Head Parts List

Detailed list of part numbers and descriptions for the 5-inch ribbon spinner head.

Bell Housing Brush Assembly

Brush Assembly Diagram

Diagram of the bell housing interior showing the brush assembly components.

Brush Assembly Parts List

Lists part numbers and descriptions for the bell housing interior brush assembly.

Cabinet Interior Breakdown

Cabinet Interior Diagram

Illustrates the internal components of the cabinet with numbered parts.

Reassembly Notes

Provides key notes for reassembling the unit correctly, focusing on the bell housing and wiring.

Cabinet Interior Parts List

Lists part numbers and descriptions for the cabinet's internal components.

Floss Pan and Stabilizer Parts

Floss Pan and Stabilizer Parts List

Details parts for the floss pan and Whirlgrip Stabilizer for different models.

Wiring Diagram

Model 3017-01-000 and 3017-01-010 Wiring

Provides the electrical wiring schematic for specific Econo Floss models.

Wiring Notes and Material Specifications

Includes important notes on wire type, insulation, and component connections.

Warranty Information

Warranty Terms and Conditions

Outlines Gold Medal's warranty policy, coverage, and limitations for the equipment.

Warranty Claim Procedure

Specifies the required procedure for making a warranty claim, including contacting support.

Commercial Use Disclaimer

Notes that the equipment is manufactured and sold for commercial use only.

Related product manuals

Gold Medal Econo-Floss