EN
Hob troubleshooting
Problem Possible cause Solution
The cooktop cannot be
turned on.
No power.
Make sure the cooktop is connected
to the power supply and that it is
switched on. Check the household
fuse for the appliance. Check
whether there is a power cut by
trying other electric appliances.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls ( Safety
mode
(child lock).
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching the
controls.
Make sure the touch control area is
dry. Use the ball of your finger when
touching the controls.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
The induction hob makes
a low humming noise
when used on a high
heat setting.
This is caused by the
technology of induction
cooking.
This is normal, but the noise
should quieten down or disappear
completely when you decrease the
heat setting.
Fan noise coming from
the induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue
to run even after you’ve turned
the induction hob off.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while the
fan is running.
Pan does not heat up
and it does not appear in
the display.
The induction hob cannot
detect the pan because it
is not suitable for induction
cooking.
The induction hob cannot
detect the pan because it is
too small for the cooking zone
or not properly centred on it.
Use cookware suitable for induction
cooking. Centre the pan and make
sure that its base matches the size of
the cooking zone.
( Choosing the right cookware)
EN Hob troubleshooting FR Dépannage de la plaque de cuisson
PL Wykrywanie i usuwanie usterek
płyty grzewczej
RODepanare plită
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