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Your GOTRAX KX5 Kick scooter (“Product”) includes a One Year Limited Hardware Warranty
(“Warranty”). The Warranty covers product defects in materials and workmanship under normal
use. This Warranty is limited to residents of the United States and Canada only and is available
other rights which vary from state to state.
This Warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”).
The Warranty Period is not extended if the Product is repaired or replaced. We may change the
availability of this limited warranty at our discretion, but any changes will not be retroactive.
Warranty services are provided by
GOTRAX
. If a hardware defect arises and a valid
claim is received within the Warranty Period, at its option and to the extent permitted by law,
GOTRAX will: (1) repair the hardware defect by using new or refurbished parts that are
equivalent to new in performance and reliability; or (2) exchange the Product with a product that
is new or refurbish
ed which is substantially equivalen
t to the original product. This Warranty is
for one replacement only of like-items and does not cover items out of production if the product
is no longer made or stocked. This Warranty is
not assignable or transferable. The original
purchaser may send a mail to
for service requests.
When a product or part is exchanged, any replacement item becomes your property and the
replaced item becomes
GOTRAX ’s property. This warranty only covers technical hardware
defectiveness during the warranty period and under normal
use conditions. GOTRAX
does
not warrant uninterrupted or error-free operation of this Product.
Warranty Information
canada@gotrax.com
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