Troubleshooting Gas Burner
Problem Observed Possible Reasons Solution
Flame looks too small • Gas cylinder is near empty
• Gas cylinder is too small
• Ambient temperature is
below 0
o
C
• Blocked burner
• Try replacing the gas cylinder if it is
empty.
• The cannister maybe too small. We
recommend a 9kg canister as a minimum.
• If the ambient temperature is below 0
o
C
it is to be expected that a loss of power
from the gas canister will occur.
• The burner could be blocked, please
refer to cleaning instructions available in
this manual.
Failure to ignite
• Ignition battery is empty
• Blocked burner
• Gas canister is empty
• If firing for the first time or replacing a
gas bottle the burner can take up to 30
seconds for the gas to flow through the
system. Keep the control dial on until the
pilot light has ignited.
• If the control dial is not making a clicking
sound when pushed in try replacing the
battery at the back of the unit. Review
the maintenance section within the
manual for help and guidance on this.
Noisy Flame • Incorrect ignition
• Blocked Burner
• If the burner is making a loud grumbling
sound first turn the burner down to
low flame and then back to high. If the
sound continues turn the burner off
for 5 minutes and retry igniting it. If the
problem persists still review the cleaning
and maintenance instructions to remove
debris in the burner.
If the problem persists after trying the following solutions please contact Gozney
for further support.
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