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GRP2612
Grandstream Networks GRP2612 User Manual
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Grandstream Networks, Inc.
GRP2612/GRP2612P/GRP2612W
GRP2613 & GRP2614
Carrier-Grade IP
Phones
User
Guide
GRP2612
GRP2612P
GRP261
2W
GRP2613
GRP2614
2
Table of Contents
Default Chapter
8
Table of Contents
8
Document Purpose
14
Change Log
15
Firmware Version 1.0.0.31
15
Firmware Version 1.0.0.16
15
Welcome
16
Product Overview
17
Feature Highlights
17
Table 1: GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Features in a Glance
17
Technical Specifications
18
Table 2: GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Comparison Guide
18
Table 3: GRP2612/GRP2612P/GRP2612W Technical Specifications
18
Table 4: GRP2613 Technical Specifications
20
Table 5: GRP2614 Technical Specifications
21
Getting Started
23
Equipment Packaging
23
Figure 1: GRP26XX Package Content
23
Table 6: Equipment Packaging
23
Connecting and Setting up the GRP26XX
24
Using the Phone Stand
24
Using the Slots for Wall Mounting
24
Figure 2: Phone Stand and Mounting Slots on the GRP26XX
24
Figure 3: Tab on the Handset Cradle
24
Connecting the GRP26XX
25
Figure 4: GRP26XX Back / Side View
25
Getting to Know Grp26Xx
26
Idle Screen
26
Figure 5: GRP26XX Idle Screen
26
Table 7: LCD Display Definitions
26
Table 8: GRP26XX LCD Icons
28
Using the Keypad
30
Figure 6: GRP2612/GRP2612P/GRP2612W Keyboard
30
Figure 7: GRP2613 Keyboard
30
Figure 8: GRP2614 Keyboard
30
Configuration Via Keypad
31
Table 9: GRP26XX Keypad Buttons
31
Table 10: Configuration Menu
32
Figure 9: GRP26XX Menu
38
MPK LCD (Available on GRP2614 Only)
39
Figure 10: GRP2614 MPK LCD
39
Figure 11: Phone LCD Configuration (MPK1)
39
Figure 12: MPK LCD Configuration (MPK1)
40
Telephony Features
41
Make Phone Calls
41
Handset, Speaker and Headset Mode
41
Multiple SIP Accounts and Lines
41
Completing Calls
41
Figure 13: on Hook Dialing
42
Figure 14: off Hook Dialing
42
Figure 15: Call Using Paging/Intercom
44
Making Calls Using IP Addresses
45
Answering Phone Calls
46
Figure 16: Direct IP Call
46
Do Not Disturb
47
Figure 17: Multiple Incoming Calls
47
Figure 18: Do Not Disturb
48
Figure 19: Call Muted
48
Call Hold
49
Figure 20: Black/White List from Web GUI
49
Figure 21: Black/White List from LCD
49
Call Transfer
50
Figure 22: on Hold Duration
50
Figure 23: Dynamic Attended Transfer
51
Figure 24: "Split" Softkey
51
Figure 25: "Target" Softkey under Transfer Action Page
52
Figure 26: Target - Local Call Log Page
52
Conference Call
53
3-Way Conferencing
53
Figure 27: Transfer from Information While Ringing and During Incoming Call
53
Figure 28: Established Conference
53
Figure 29 : Establish a Conference Call on the GRP2613
54
Easy Conference Mode
55
Figure 30 : Split Conference
55
UCM Conference
56
Participate in UCM Conference Room
56
Figure 31: Join UCM Conference
56
Conference Call Menu (CCM)
57
Conference Call Operations
57
Figure 32: List of Conference Room Users
57
Figure 33: UCM Conference Menu - Invite User
57
Figure 34 : UCM Conference Room - Kick User
58
Figure 35 : UCM Conference Room - Mute/ Unmute User
58
Call Forwarding
59
Figure 36: UCM Conference Menu - Bridge Conference
59
Figure 37 : UCM Conference Menu - more
59
Figure 38: Disabled Call Forward
60
Figure 39: Enable Call Forward
60
Figure 40: Diversion Information
60
Voice Mail
61
Virtual Voice Mail
61
Instant Messages
61
Figure 41: Instant Messages Sub-Menu
61
Call Features
62
Figure 42: Sending an Instant Message
62
Figure 43: IM Sent Successfully
62
Table 11: Call Features
62
Figure 44 : Feature Codes List
64
Advanced Features
65
Virtual Multi-Purpose Keys
65
Figure 45: VPK Page
65
Figure 46: Edit VPK - Fixed VPK
65
Figure 47: Edit VPK - Dynamic VPK
66
Table 12: VPK Modes in String Format
66
Figure 48: Line Key as Transfer Mode
68
Figure 49: VPK - LCD Indication
68
Table 13: VPK Modes Icon Indications
69
Predictive Dialing
71
Search in Call History
71
Figure 50: Toggle between Screens in Call Screen
71
Search in Broadsoft Directories
72
Figure 51: Predictive Dialing
72
Figure 52: Broadsoft XSI Web Configuration
73
VPK Paging Support Inside the LCD Call Screen
74
Active VPK Page
74
Figure 53: Predictive Dialing from BS XSI Directories
74
Figure 54: VPK Paging
74
Line Switching in Call Screen
75
Shared Call Appearance (SCA)
75
Figure 55: Active VPK Page
75
Figure 56: Line Switching
75
Configuring Eventlist BLF
76
Screenshots
76
Diagnosis
76
Figure 57: Screenshots
76
Figure 58: Factory Functions
77
Contacts
78
Local Contacts
78
Add a Single Contact
78
Phonebook
78
XML Phonebook Syntax
78
Figure 59: New Contact
78
Figure 60: Local Phonebook - Contact Information
79
Dialed Numbers Filtering
80
Figure 61: Local Phonebook - Company/Title/Job Fields
80
Figure 62: Contact Numbers with Special Characters
80
Figure 63: Call with Filtered Characters
80
Contact Search Mode
81
Quick Match
81
Exact Matching
81
Figure 64: before Search
81
Figure 65: Quickmatch
81
Ldap
82
Broadsoft Directories
82
Figure 66: Exactmatch
82
Figure 67: LDAP Search
82
Figure 68: Search in Broadsoft Directories
83
Call History
84
Local Call History
84
Figure 69: Call History Screen Page
84
Missed Calls Indication
85
Figure 70: Missed Calls
85
Connecting to Devices
86
EHS Headset
86
Bluetooth (GRP2614 Only)
86
Figure 71: Headset Enabled
86
Figure 72: Bluetooth Feature
87
Figure 73: Bluetooth Scan
87
Figure 74: GRP2614 Pairing Process
87
Figure 75: Successful Bluetooth Pairing
88
Figure 76: Bluetooth Status
88
Figure 77: Pairing Request
88
Wifi (GRP2614/GRP2612W Only)
89
Figure 78: Wifi Feature
89
Figure 79; Enable Wifi
89
Figure 80: Wifi Scanning
90
Figure 81: Nearby Wifi Networks
90
Figure 82: Wifi Password Required
90
Figure 83: Failed/Successful Wifi Connection
91
Figure 84: Wifi Status
91
Figure 85 : Current Connection
91
Restore Factory Default Settings
92
Restore Factory Settings Using LCD Menu
92
Figure 86: Factory Reset Using LCD Menu
92
Experiencing Grp2612/Grp2612P/Grp2612W/Grp2613/Grp2614
93
Other manuals for Grandstream Networks GRP2612
Administration Guide
130 pages
Quick Installation Guide
25 pages
Quick Reference Sheet
5 pages
4
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Grandstream Networks GRP2612 Specifications
General
Brand
Grandstream Networks
Model
GRP2612
Category
IP Phone
Language
English
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