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Grandstream Networks GRP2612

Grandstream Networks GRP2612
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Grandstream Networks, Inc.
GRP2612/GRP2612P/GRP2612W
GRP2613 & GRP2614
Carrier-Grade IP Phones
User Guide
GRP2612
GRP2612P
GRP2612W
GRP2613
GRP2614

Table of Contents

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Grandstream Networks GRP2612 Specifications

General IconGeneral
BrandGrandstream Networks
ModelGRP2612
CategoryIP Phone
LanguageEnglish

Summary

COPYRIGHT

CAUTION

WARNING

U.S. FCC Part 68 Regulatory Information

U.S. FCC Part 15 Regulatory Information

Directive 201453 EU Regulatory Information

CE Authentication

GNU GPL INFORMATION

CHANGE LOG

WELCOME

PRODUCT OVERVIEW

Feature Highlights

Details the key features of the GRP26XX phone series, often presented in tables.

TECHNICAL SPECIFICATIONS

GETTING STARTED

Equipment Packaging

Lists all the components included in the GRP26XX phone package for initial setup.

Connecting and Setting Up the GRP26 XX

Provides instructions for physically connecting and setting up the GRP26XX phone.

Using the Phone Stand

Details the process of attaching and using the phone stand for desktop placement.

Using the Slots for Wall Mounting

Explains how to mount the GRP26XX phone on a wall using its dedicated slots.

Connecting the GRP26 XX

Guides users through the physical connection steps for the GRP26XX phone to power and network.

GETTING TO KNOW GRP26 XX

Idle Screen

Describes the elements and information displayed on the GRP26XX phone's idle screen.

Softkeys in idle screen

Explains the context-sensitive softkey functions available on the GRP26XX phone's idle screen.

Softkeys in call screen

Details the context-sensitive softkey functions available on the GRP26XX phone during an active call.

Using the Keypad

Configuration via Keypad

Provides step-by-step instructions for configuring the GRP26XX phone settings using its keypad and LCD menu.

MPK LCD (Available on GRP2614 only)

TELEPHONY FEATURES

Make Phone Calls

Guides users on initiating phone calls using the GRP26XX, including handset, speaker, and headset modes.

Completing Calls

Outlines the different methods available for completing phone calls on the GRP26XX, such as on-hook and off-hook dialing.

Off hook and dial

Explains how to initiate a call by lifting the handset first, then dialing the number on the GRP26XX.

Predictive dialing

Details how the GRP26XX predicts and suggests contact numbers based on dialed digits.

Speed Dial from Line Key

Describes how to configure and use line keys for speed dialing on the GRP26XX phone.

Via PagingIntercom

Guides users on using the GRP26XX for paging or intercom calls to other extensions.

Making Calls Using IP Addresses

Details how to make direct IP calls between GRP26XX phones without a SIP proxy.

Answering Phone Calls

Explains how to answer incoming phone calls on the GRP26XX.

Single incoming call

Explains how to answer a single incoming call on the GRP26XX phone.

Do Not Disturb

Guides users on enabling and disabling the Do Not Disturb feature on the GRP26XX phone.

Call Hold

Details how to place and resume calls on hold using the GRP26XX phone's HOLD button.

Call Transfer

Explains how to transfer calls on the GRP26XX.

Blind Transfer

Explains the process of performing a blind transfer of a call on the GRP26XX phone.

Attended Transfer

Details how to perform an attended transfer of a call on the GRP26XX phone.

Target Selection

Explains how to select transfer or conference targets on the GRP26XX using softkeys.

Conference Call

Explains how to initiate and manage conference calls on the GRP26XX.

3-way conferencing

Guides users on how to initiate and manage 3-way conference calls on the GRP26XX phones.

Easy Conference Mode

Explains the Easy Conference Mode for simplified conference call setup on GRP26XX.

UCM Conference

Details how to use the GRP26XX with Grandstream UCM conference systems.

Participate in UCM Conference Room

Guides users on joining a conference room hosted on a Grandstream UCM system.

Conference Call Menu (CCM)

Details the Conference Call Menu (CCM) functions available for administrators in UCM conferences.

Conference Call Operations

Outlines various operations for managing conference calls within the GRP26XX phone.

Call Forwarding

Guides users on setting up and managing call forwarding options on the GRP26XX phone.

Voice Mail

Explains how to access and manage voicemail messages on the GRP26XX phone.

Instant Messages

Details how to send and receive instant messages using the GRP26XX phone's interface.

Call Features

Lists and describes various call management features and their activation codes on the GRP26XX.

ADVANCED FEATURES

Virtual Multi-Purpose Keys

Explains the configuration and usage of Virtual Multi-Purpose Keys (VPKs) on GRP26XX phones.

Web UI Configuration

Guides users on configuring Virtual Multi-Purpose Keys (VPKs) through the phone's web interface.

Predictive Dialing

Details predictive dialing functionality and its configuration on GRP26XX phones.

Search in Call History

Explains how to search call history entries on the GRP26XX to find and dial numbers.

Search in Broadsoft Directories

Explains how to search contacts within Broadsoft directories using the GRP26XX.

Web configuration

Details how to configure Broadsoft XSI directories via the GRP26XX web GUI for contact searching.

VPK Paging Support inside the LCD Call Screen

Explains how to use preconfigured VPK modes like Speed Dial or BLF within the GRP26XX call screen.

Active VPK Page

Describes the functionality and indication of an active VPK page on the GRP26XX LCD during calls.

Line Switching in Call Screen

Guides users on switching between active calls using up/down arrow keys on the GRP26XX.

Shared Call Appearance (SCA)

Explains the Shared Call Appearance (SCA) feature for monitoring and managing shared SIP lines on GRP26XX.

Configuring Eventlist BLF

Details how to configure Eventlist BLF on GRP26XX phones to monitor call statuses of other extensions.

Screenshots

Explains how to take and manage screenshots of the GRP26XX phone's screen via the web GUI.

Diagnosis

Guides users on accessing factory functions for diagnosing the GRP26XX phone's hardware and software.

CONTACTS

Local Contacts

Details how to manage up to 1000 contacts locally on the GRP26XX phone.

Add a single Contact

Provides steps to add a new contact to the GRP26XX phone's local phonebook via the LCD menu.

Phonebook

Explains phonebook management, including XML import syntax for GRP26XX.

XML Phonebook syntax

Explains the XML syntax required for importing contacts into the GRP26XX phonebook.

Dialed Numbers Filtering

Describes how the GRP26XX filters special characters from dialed numbers for proper call initiation.

Contact search mode

Explains contact search modes on GRP26XX, including Quick Match and Exact Matching.

Quick Match

Explains the Quick Match feature for searching contacts by name parts or phone number strings on GRP26XX.

Exact Matching

Details the Exact Match search mode for finding contacts by their full, exact names on GRP26XX.

LDAP

Guides users on configuring and searching contacts on an LDAP server via the GRP26XX.

Broadsoft Directories

Explains how to search contacts within Broadsoft directories using the GRP26XX.

CALL HISTORY

Local Call History

Details the different categories of call logs available on the GRP26XX, such as All, Missed, Dialed.

Missed Calls Indication

Describes how missed calls are indicated on the GRP26XX phone's LCD screen.

CONNECTING TO DEVICES

EHS Headset

Explains how to connect and use EHS headsets with the GRP26XX phones.

Bluetooth (GRP2614 only)

Details Bluetooth connectivity for the GRP2614 model.

From the GRP2614

Provides steps for pairing Bluetooth devices directly from the GRP2614 phone's interface.

From a Bluetooth different device

Explains how to accept a Bluetooth pairing request initiated from another device to the GRP2614.

WiFi (GRP2614 GRP2612 W only)

RESTORE FACTORY DEFAULT SETTINGS

Restore factory settings using LCD menu

Provides step-by-step instructions for resetting the GRP26XX phone to its factory default settings via the LCD menu.

EXPERIENCING

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