Grandstream Networks GRP2612W

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GRP261X /GRP2624/GRP2634 User Guide 
Version 1.0.5.48 
 
 
DOCUMENT PURPOSE 
This document describes how to configure the GRP261X/GRP2624/GRP2634 via phone's LCD menu and 
web  UI  menu  to  fully  manipulate  phone's  features.  To  learn  advanced  functions  of 
GRP261X/GRP2624/GRP2634, please visit https://www.grandstream.com/support to download the latest 
“GRP261X/GRP2624/GRP2634 Administration Guide”. 
 
This guide covers following topics: 
 
  Product Overview   
  Getting started 
  Getting to know GRP261X/GRP2624/GRP2634 
  Telephony features 
  Advanced features 
  Contacts 
  Call History 
  Connecting to devices 
  Restore to factory default settings 
 
   

Main Page

Table of Contents8
Document Purpose14
Change Log15
Firmware Version 1.0.5.4815
Firmware Version 1.0.5.4515
Firmware Version 1.0.5.4415
Firmware Version 1.0.5.3615
Firmware Version 1.0.5.3315
Firmware Version 1.0.5.1515
Firmware Version 1.0.3.615
Firmware Version 1.0.1.2315
Firmware Version 1.0.1.1716
Firmware Version 1.0.1.716
Firmware Version 1.0.0.3116
Firmware Version 1.0.0.1616
Welcome17
Table 1: GRP261X/GRP2624/GRP2634 Features in a Glance18
Product Overview20
Feature Highlights20
Technical Specifications20
Table 2: GRP261X/GRP2624/GRP2634 Features in a Glance20
Table 3: GRP2612/GRP2612P/GRP2612W Technical Specifications21
Table 4: GRP2613 Technical Specifications22
Table 5: GRP2614 Technical Specifications23
Table 6: GRP2615 Technical Specifications24
Table 7: GRP2616 Technical Specifications25
Table 8: GRP2624 Technical Specifications27
Getting Started29
Equipment Packaging29
Connecting and Setting up the GRP261X/GRP2624/GRP263429
Figure 1: GRP261X/GRP2624/GRP2634 Package Content29
Using the Phone Stand30
Using the Slots for Wall Mounting30
Connecting the GRP261X/GRP2624/GRP263430
Figure 2: Phone Stand and Mounting Slots on the GRP261X/GRP2624/GRP263430
Figure 3: Tab on the Handset Cradle30
Figure 4: GRP261X/GRP2624/GRP2634 Back / Side View31
Getting to Know Grp261X/Grp2624/Grp263432
Idle Screen32
Figure 5: GRP261X/GRP2624/GRP2634 Idle Screen32
GRP261X /GRP2624/GRP2634 User Guide P a G E33
Using the Keypad36
Figure 6: GRP2612/GRP2612P/GRP2612W Keyboard36
Figure 7: GRP2613 Keyboard36
Figure 8: GRP2614 Keyboard36
Figure 9: GRP2615 Keyboard37
Figure 10: GRP2616 Keyboard37
Table 9: GRP261X/GRP2624/GRP2634 Keypad Buttons37
Configuration Via Keypad38
Table 10: Configuration Menu39
Figure 11: GRP2600 Menu45
Characters Input46
MPK LCD (Available on GRP2614 & GRP2616 Only)46
Figure 12: GRP2614 MPK LCD46
Figure 13: Phone LCD Configuration (MPK1)47
Figure 14: MPK LCD Configuration (MPK1)47
Telephony Features48
Make Phone Calls48
Handset, Speaker and Headset Mode48
Multiple SIP Accounts and Lines48
Completing Calls48
Figure 15: on Hook Dialing49
Figure 16: off Hook Dialing49
Figure 17: Call Using Paging/Intercom51
Making Calls Using IP Addresses52
Answering Phone Calls53
Receiving Calls53
Figure 18: Direct IP Call53
Do Not Disturb54
Figure 19: Multiple Incoming Calls54
Figure 20: Do Not Disturb55
Figure 21: Call Muted55
Call Hold56
Figure 22: Black/White List from Web GUI56
Figure 23: Black/White List from LCD56
Call Transfer57
Figure 24: on Hold Duration57
Figure 25: Dynamic Attended Transfer58
Figure 26: "Split" Softkey58
Figure 27: "Target" Softkey under Transfer Action Page59
Figure 28: Target - Local Call Log Page59
Conference Call60
3-Way Conferencing60
Figure 29: Transfer from Information While Ringing and During Incoming Call60
Figure 30: Established Conference60
Figure 31 : Establish a Conference Call on the GRP261361
Easy Conference Mode62
Figure 32 : Split Conference62
UCM Conference63
Participate in UCM Conference Room63
Conference Call Menu (CCM)64
Conference Call Operations64
Figure 33: Join UCM Conference64
Figure 34: List of Conference Room Users64
Figure 35: UCM Conference Menu - Invite User65
Figure 36 : UCM Conference Room - Kick User65
Figure 37 : UCM Conference Room - Mute/ Unmute User66
Figure 38: UCM Conference Menu - Bridge Conference66
Call Forwarding67
Figure 39 : UCM Conference Menu - more67
Figure 40: Disabled Call Forward67
Voice Mail68
Figure 41: Enable Call Forward68
Figure 42: Diversion Information68
Virtual Voice Mail69
Instant Messages69
Figure 43: Instant Messages Sub-Menu69
Figure 44: Sending an Instant Message69
Call Features70
Figure 45: IM Sent Successfully70
Table 11: Call Features70
Figure 46 : Feature Codes List72
Advanced Features73
Virtual Multi-Purpose Keys73
Figure 47: VPK Page73
Figure 48: Edit VPK - Fixed VPK73
Figure 49: Edit VPK - Dynamic VPK74
Table 12: VPK Modes in String Format74
Figure 50: Line Key as Transfer Mode76
Figure 51: VPK - LCD Indication76
Table 13: VPK Modes Icon Indications77
Predictive Dialing79
Search in Call History79
Figure 52: Toggle between Screens in Call Screen79
Search in Broadsoft Directories80
Figure 53: Predictive Dialing80
Figure 54: Broadsoft XSI Web Configuration81
VPK Paging Support Inside the LCD Call Screen82
Active VPK Page82
Figure 55: Predictive Dialing from BS XSI Directories82
Figure 56: VPK Paging82
Line Switching in Call Screen83
Shared Call Appearance (SCA)83
Figure 57: Active VPK Page83
Figure 58: Line Switching83
Configuring Eventlist BLF84
Screenshots84
Diagnosis84
Figure 59: Screenshots84
Figure 60: Factory Functions85
Contacts86
Local Contacts86
Add a Single Contact86
Phonebook86
XML Phonebook Syntax86
Figure 61: New Contact86
Download/Upload XML Phonebook from Web UI87
Figure 62 : Download/Upload XML Phonebook88
Figure 63: Local Phonebook - Contact Information88
Dialed Numbers Filtering89
Figure 64: Local Phonebook - Company/Title/Job Fields89
Figure 65: Contact Numbers with Special Characters89
Figure 66: Call with Filtered Characters89
Contact Search Mode90
Quick Match90
Exact Matching90
Figure 67: before Search90
Figure 68: Quickmatch90
Ldap91
Broadsoft Directories91
Figure 69: Exactmatch91
Figure 70: LDAP Search91
Figure 71: Search in Broadsoft Directories92
Call History93
Local Call History93
Missed Calls Indication93
Figure 72: Call History Screen Page93
Figure 73: Missed Calls94
Connecting to Devices95
EHS Headset95
Bluetooth (GRP2614, GRP2615 & GRP2616, GRP2624, GRP2634 Only)95
Figure 74: Headset Enabled95
Figure 75: Bluetooth Feature96
Figure 76: Bluetooth Scan96
Figure 77: GRP2615/GRP2614/GRP2616 Pairing Process96
Figure 78: Successful Bluetooth Pairing97
Figure 79: Bluetooth Status97
Figure 80: Pairing Request97
Wi-Fi (GRP2612W/GRP2614/GRP2615 & GRP2616, GRP2624, GRP2634 Only)98
Figure 81: Wi-Fi Feature98
Figure 82; Enable Wi-Fi98
Figure 83: Wi-Fi Scanning99
Figure 84: Nearby Wi-Fi Networks99
Figure 85: Wi-Fi Password Required99
Figure 86: Failed/Successful Wi-Fi Connection100
Figure 87: Wi-Fi Status100
Figure 88 : Current Connection100
Restore Factory Default Settings101
Restore Factory Settings Using LCD Menu101
Figure 89: Factory Reset Using LCD Menu101
Experiencing Grp261X/Grp2624/Grp2634102

Grandstream Networks GRP2612W

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