47
invalid.
o Proof is provided that the
system has been flushed
or chemically cleaned
where appropriate (refer
to BS 7593) and that the
required quantity of a
suitable corrosion inhibitor
added.
o Proof of annual servicing
(including the checking
of any expansion vessels
and pressure relief valves)
must be provided if and
when requested by the
Company.
• This guarantee does not cover
breakdowns caused by incorrect
installation, neglect, misuse, accident
or failure to operate the boiler in
accordance with the manufacturer’s
installation and servicing instructions.
• The boiler is registered with the
Company within thirty days of
installation. Failure to do so does not
affect your statutory rights
1
.
• The balance of the guarantee is
transferable providing the installation
is serviced prior to the dwelling’s new
owners taking up residence. Grant
Engineering (UK) Limited must be
informed of the new owner’s details.
• The Company will endeavour to
provide prompt service in the unlikely
event of a problem occurring, but
cannot be held responsible for any
consequences of delay however
caused.
• This guarantee applies to Grant
Engineering (UK) Limited boilers
purchased and installed on the UK
mainland, Isle of Wight, Channel
Islands and Scottish Isles only
2
.
Provision of in-guarantee cover
elsewhere in the UK is subject to
agreement with the Company.
• All claims under this guarantee
must be made to the Company
prior to any work being undertaken.
Invoices for call out/repair work by
any third party will not be accepted
unless previously authorised by the
Company.
• Proof of purchase and date of
installation, commissioning and
service documents must be provided
on request.
• If a replacement boiler is supplied
under the guarantee (due to a
manufacturing fault) the product
guarantee continues from the
installation date of the original boiler
and not from the installation date of
the replacement
4
.
• The oil boiler must be connected to
a mains water supply (installations
utilising a private water supply are
not covered by this guarantee).
• Breakdown/failure due to lime scale
will not be covered by this guarantee.
IMPORTANT
The nozzle and braided oil hose supplied
with the boiler are only covered for the
period up to the time of the first service
(twelve months). Both must be changed
on the first service and on every annual
service thereafter.
IMPORTANT
A suitable oil filter with a minimum 15µ
filtration must be installed in the oil supply
line.
Do not wait until the fuel supply runs out
before you re-order. Sludge in the bottom
of the tank may be drawn into the fuel
lines. It is recommended that the boiler
is switched off when the new oil supply
is delivered and that the fuel is allowed
to settle for an hour before restarting the
boiler.
Terms of manufacturer’s guarantee:
• The Company shall mean Grant
Engineering (UK) Limited.
• The boiler must be installed by
a competent person and in full
accordance with the relevant
Codes of Practice, Regulations and
Legislation in force at the time of
installation.
• The boiler is guaranteed for two
years from the date of installation
4
,
providing that every twelve months
the annual service has been
completed
3
and the boiler registered
with the Company within thirty days
of installation. Any work undertaken
must be authorised by the Company
and carried out by a competent
service engineer.
• This guarantee will be invalid if the
boiler does not have an annual (every
twelve month) service and will then
be limited to twelve months from the
date of installation
4
.
• The shell (heat exchanger) of the
oil boiler is covered by a five year
parts and labour guarantee from
the date of installation
4
. This is
subject to the following:
o The boiler is operated
correctly, in accordance
with the Installation and
servicing instructions.
o Grant Engineering
(UK) Limited strongly
recommends that a
Grant Mag-One in-line
magnetic filter/s (or
equivalent
5
) is fitted in the
heating system pipework.
This should be installed
and regularly serviced
in accordance with the
filter manufacturer’s
instructions. We reserve
the right to ask for proof
of installation – failure to
provide this may result in
the guarantee becoming
• The replacement of a boiler under
this guarantee does not include any
consequential costs, such as the
removal or replacement of worktops,
kitchen units, etc.
• The boiler (excluding external
modules) must not be sited in a
location where it may be subjected
to frost.
Hard water advice (for Combi boilers
only)
If you live in a hard water area, protection
against scaling must be given to the
domestic hot water heat exchanger of
your combination boiler.
You should fit an appropriate scale
inhibitor or water softener as any
breakdown caused by water scaling is not
covered by the manufacturer’s guarantee.
Ask your installer for advice.
Foot notes:
1. Your statutory rights entitle you
to a one year guarantee period
only.
2. The UK mainland consists of
England, Scotland and Wales
only. Please note that for the
purposes of this definition, Northern
Ireland, Isle of Man and Scilly Isles
arenotconsidered part of the UK
mainland.
3. We recommend that your oil boiler is
serviced every twelve months (even
when the guarantee has expired) to
prolong the lifespan and ensure it is
operating safely and efficiently.
4. The guarantee period will commence
from the date of installation, unless
the installation date is more than six
months from the date of purchase, in
which case the guarantee period will
commence six months from the date
of purchase.
5. As measured by gauss. The
MagOne magnetic filter has a gauss
measurement of 12,000.
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