Service Manual
54
Installation and Maintenance
7. Abnormal Sound and Vibration
Possible causes  Discriminating method (air conditioner status) Troubleshooting 
When turn on or turn off the unit, 
the panel and other parts will 
expand and there's abnormal 
sound 
There's the sound of "PAPA"
Normal phenomenon. Abnormal sound will 
disappear after a few minutes. 
When turn on or turn off the unit, 
there's abnormal sound due 
to ow of refrigerant inside air 
conditioner
Water-running sound can be heard 
Normal phenomenon. Abnormal sound will 
disappear after a few minutes. 
Foreign objects inside the indoor 
unit or there're parts touching 
together inside the indoor unit 
There's abnormal sound fro indoor unit
Remove foreign objects. Adjust all parts' 
position of indoor unit, tighten  screws and stick 
damping plaster between connected parts 
Foreign objects inside the outdoor 
unit or there're parts touching 
together inside the outdoor unit 
There's abnormal sound fro outdoor unit
Remove foreign objects. Adjust all parts' 
position of outdoor unit, tighten  screws and 
stick damping plaster between connected parts 
Short circuit inside the magnetic 
coil 
During heating, the way valve has abnormal 
electromagnetic sound 
Replace magnetic coil 
Abnormal shake of compressor  Outdoor unit gives out abnormal sound 
Adjust the support foot mat of compressor, 
tighten the bolts 
Abnormal sound inside the 
compressor 
Abnormal sound inside the compressor 
If add too much refrigerant during maintenance, 
please reduce refrigerant properly. Replace 
compressor for other circumstances. 
6. Air Conditioner is Leaking 
Possible causes  Discriminating method (air conditioner status) Troubleshooting 
Drain pipe is blocked  Water leaking from indoor unit
Eliminate the foreign objects inside the drain 
pipe
Drain pipe is broken  Water leaking from drain pipe Replace drain pipe 
Wrapping is not tight
Water leaking from the pipe connection place of 
indoor unit
Wrap it again and bundle it tightly 
5. Compressor Can't Operate
Possible causes  Discriminating method (air conditioner status) Troubleshooting 
Wrong wire connection, or poor 
connection 
Check the wiring status according to circuit 
diagram 
Connect wires according to wiring diagram to 
make sure all wiring terminals are connected 
rmly
Capacity of compressor is 
damaged 
Measure the capacity of fan capacitor with an 
universal meter and nd that the capacity is out of 
the deviation range indicated on the nameplate of 
fan capacitor.
Replace the compressor capacitor
Power voltage is a little low or 
high 
Use universal meter to measure the power supply 
voltage. The voltage is a little high or low 
Suggest to equip with voltage regulator 
Coil of compressor is burnt out
Use universal meter to measure the resistance 
between compressor terminals and it's 0
Repair or replace compressor
Cylinder of compressor is blocked Compressor can't operate  Repair or replace compressor 
4. ODU Fan Motor Can't Operate
Possible causes  Discriminating method (air conditioner status) Troubleshooting 
Wrong wire connection, or poor 
connection 
Check the wiring status according to circuit 
diagram 
Connect wires according to wiring diagram to 
make sure all wiring terminals are connected 
rmly
Capacity of the ODU fan motor is 
damaged 
Measure the capacity of fan capacitor with an 
universal meter and nd that the capacity is out of 
the deviation range indicated on the nameplate of 
fan capacitor.
Replace the capacity of fan
Power voltage is a little low or 
high 
Use universal meter to measure the power supply 
voltage. The voltage is a little high or low 
Suggest to equip with voltage regulator 
Motor of outdoor unit is damaged
When unit is on, cooling/heating performance 
is bad and ODU compressor generates a lot of 
noise and heat. 
Change compressor oil and refrigerant. If no 
better, replace the compressor with a new one