Gree GWHD24NK3EO - Trouble Table; Check before Contacting Service Center; Problem Handling; Models:36 K and 42 K

Troubleshooting
73
9.3 Models:36K and 42K
1. Trouble Table
WARNING!
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1.1 Check before Contacting Service Center
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Conditions Causes Corrective Actions
The unit does
not run
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Power off Restart the unit when power on
Loosened power supply plug. Plug the power supply properly.
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of the remote controller
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Remoter controller out
of the control scope
Keep the control distance within 8 meters.
The unit stops
soon after it starts
Clogged inlet/outlet of the
indoor/outdoor unit
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Cooling/Heating
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Clogged inlet/outlet of the
indoor/outdoor unit
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Improperly set temperature $GMXVWWKHVHWWLQJRIWKHUHPRWHRUZLUHGFRQWUROOHU
Too low set fan speed $GMXVWWKHVHWWLQJRIWKHUHPRWHRUZLUHGFRQWUROOHU
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Opened door and window Close the door and window
Direct sunlight +DQJDFXUWDLQRUEOLQGVRYHUWKHZLQGRZ
Too much people in the room
Too much heat sources in the room Reduce the heat sources
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serviceman at the local appointed service center and also give a description of the error occurred as well as the model of
the unit
1.2 Problem Handling
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Conditions Causes
The unit does
not run
When restart the unit soon
after it is stopped.
The overload protection switch of the unit let
the startup delayed for three minutes.
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out mist
When the cooling operation starts. The hi-humidity air indoor is cooled quickly.
The unit
generates
noise
The unit “clatters” as soon
as it starts running.
It is the sound generated during the initialization
of the electronic expansion valve.
The unit “swishes” during
the cooling operation.
It is the sound when the refrigerant
gas runs inside the unit.
The unit “swishes” when it
is started or stopped.
It is the sound when the refrigerant gas stops running.
The unit “swishes” when it is in and
after the running.
It is the sound when the draining system is operating.
The unit “squeaks” when it is in and
after the running.
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etc which swells due to the temperature change.
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out dust.
When the unit restarts after it is not
used for a long time.
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The unit
emits odors.
When the unit is running. 7KHRGRUVDEVRUEHGLQDUHEORZQRXWDJDLQ